Crynodeb o'r swydd
- Prif leoliad
- ENT Department
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 359-6426559-T2-A
- Cyflogwr
- Maidstone and Tunbridge Wells NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Maidstone Hospital
- Tref
- Maidstone
- Cyflog
- £22,816 - £24,336 per annum pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 02/08/2024 23:59
Teitl cyflogwr
CAU Booking Clerk - ENT
Band 3
Trosolwg o'r swydd
We are looking for a ENT Booking Clerk on a permanent contract.
This is an excellent opportunity to gain experience within our CAU Booking team. Dealing with new referrals, managing waiting lists and helping with patient queries as part of a busy department based in a large Acute Hospital Trust.
The ENT service hours are 8.00am - 6.00pm Monday - Friday, therefore your working pattern will be between these hours.
The Head and Neck Directorate accounts for over one third of the Trust’s outpatient activity, this team is a key department within the trust ensuring we provide a high quality, timely service to our patients. You will be working closely with other team members, medical secretaries, clinicians and management team to ensure patients are managed appropriately.
Prif ddyletswyddau'r swydd
You will need to have excellent customer care skills, extensive training will be provided to gain a thorough understanding of the trusts access policy and the 18 week RTT pathway guideline.
Previous healthcare administration would be an advantage but not essential for the advertised role as training will be given. Knowledge of using Microsoft Word and Excel would be preferable . Our ENT team will offer you a supportive, friendly working environment where you will gain experience of an NHS administration format.
Gweithio i'n sefydliad
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed
Manyleb y person
Qualifications
Meini prawf hanfodol
- Good standard of general education to GCSE Standard , English & Maths Grade C
- NVQ 2 or equivalent experience
Experience/Knowledge
Meini prawf hanfodol
- Administrative experience
- Competent using Word Office
- Awareness of National Patient Access targets
- Knowledge of Patient Centre or similar systems
Meini prawf dymunol
- Excel spread sheet skills
- Waiting list experience
- Knowledge of Trust Access Policy
Skills
Meini prawf hanfodol
- Computer literate and good keyboard skills
- Customer care experience
- Good level of written & spoken English
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Sarah Browning
- Teitl y swydd
- ENT Team Leader
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07874 891595
- Gwybodaeth i gefnogi eich cais
Rhestr swyddi gyda Maidstone and Tunbridge Wells NHS Trust yn Gwasanaethau gweinyddol neu bob sector