Job overview

The post holder will develop and manage the delivery of an excellent hospital facilities Transport service.  To be responsible for all staff within their area undertaking any and all activities within Transport Department, ensuring staff are motivated, trained and equipped to complete their specific job tasks. The post holder is responsible for the delivery of all the above services in line with the relevant standards set out in the EFM Service delivery manual.

To provide day to day operational management support to the Transport Teams  with the aim of ensuring that the service is running effectively and efficiently. The post holder is part of a wider team within the Facilities Department.

Main duties of the job

•    Performance Management:
•    With knowledge of Transport services and other computer systems, provide performance monitoring data on the Transport Department.
•    Ensure effective processes and procedures are in place to collate, monitor and track activity within the service.
•    Set key performance indicators with service users for the Transport Department.
•    Support the Transport Manager with the collation, presentation and, as appropriate, the analysis of data so that the Department has information on all key performance indicators.
•    Undertake appraisals and set objectives with the Transport  staff.
•    Liaise with relevant departments in the Trust to ensure that the service runs smoothly. Highlight any operational issues and put in place procedures to rectify any underperformance.

Staff management:
Responsible for Transport staff within the Service.
Set objectives and review performance of delegated staff, identifying individual training and development needs and promote continued personal and professional development.
Manage sickness, disciplinary and performance issues in line with Trust policies.
Ensure that cross – cover is in place.
Comply with all relevant Trust policies and standing financial instructions.
Ensure all staff undertakes induction in line with Trust policies and procedures.
Ensure all staff undertakes statutory and mandatory training.  Manage the Transport bank availability and Health roster.

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?

We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
Blue Light card eligibility
And more, additional benefits can be found in the benefits documents below