Job summary
- Main area
- Occupational Health
- Grade
- Band 3
- Contract
- 12 months (Fixed term - Secondment opportunity will be considered for internal candidates)
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 359-6458906-T3
- Employer
- Maidstone and Tunbridge Wells NHS Trust
- Employer type
- NHS
- Site
- Maidstone and Tunbridge Wells NHS Trust
- Town
- Maidstone
- Salary
- £22,816 - £24,336 per annum pro rata
- Salary period
- Yearly
- Closing
- 25/07/2024 23:59
Employer heading
Administrator
Band 3
Job overview
An exciting opportunity has arisen for an enthusiastic, well-motivated and efficient individual to work as part of a team covering reception and the administration office based at our Occupational Health department. You will be working in a friendly team, assisting with providing services for staff members from all ages and backgrounds.
You will be responsible for providing positive customer service to staff members, dealing with their queries and supporting staff to access our service.
Main duties of the job
The main role of the job will be to provide and prioritise comprehensive administrative support to the Occupational Health (OH) Team and Staff Wellbeing & Engagement initiatives.
You will be dealing with highly confidential and sensitive information every day, therefore a non-judgemental attitude and strong understanding of confidentiality is essential. Your day will be varied covering reception and administration duties ensuring the smooth and efficient running of our service.
Working for our organisation
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Person specification
Qualifications
Essential criteria
- 5 GCSEs including Level 9-5 (A*-C) in Maths and English
Desirable criteria
- Level 2 Business Administration qualification or equivalent experience in similar role.
Experience
Essential criteria
- Administrative, reception / customer service experience within a busy and fast paced office environment.
- Significant experience of dealing with the public e.g. face to face, over the telephone and via written format
- Confident and proficient in the use of various IT packages and systems within a busy office environment, including the Microsoft Office suite (specifically Outlook, Word, and Excel).
- Confidentiality / Data Protection Act / Information Governance requirements.
Desirable criteria
- 1 years Customer Service
- 1-2 years Secretarial and Administrative experience.
Skills
Essential criteria
- Confident and proficient in the use of IT within a work environment
- Effective time management
- Ability to work effectively as part of a team and build good working relationships at all levels
- Well organised with the ability to plan and prioritise own work to meet deadlines
- A high degree of accuracy, grammar and spelling.
Desirable criteria
- Fast, accurate keyboard skills
- Problem solving
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Darcie Donnelly
- Job title
- Occupational Health Service Manager
- Email address
- [email protected]
- Telephone number
- 01892 633232
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