Job summary
- Main area
- Outpatients
- Grade
- Band 8c
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Compressed hours
- Job ref
- 359-7082322-T1
- Employer
- Maidstone and Tunbridge Wells NHS Trust
- Employer type
- NHS
- Site
- Maidstone Hospital and Tunbridge Wells Hospital (Cross Site)
- Town
- Maidstone
- Salary
- £74,290 - £85,601 per annum pro rata
- Salary period
- Yearly
- Closing
- 11/04/2025 23:59
Employer heading
General Manager - Outpatients
Band 8c
Job overview
We are looking for an enthusiastic and innovative leader to join our Cancer and Outpatients Division at Maidstone & Tunbridge Wells as a General Manager. The successful candidate must be a motivated professional with a track record of consistently delivering high quality patient focused care.
This role will work closely with the Clinical Directors and Head of Nursing to deliver the departments’ operational, strategic & quality agenda.
The Kent Oncology Centre provides comprehensive cancer services for the 1.8 million population of Kent, Medway and East Sussex and this role includes management of staff based across multiple sites at MTW.
To enable us to have the benefit of the most diverse range of life experience and approaches to health at a senior level in the Trust, we are keen to encourage applications from the widest variety of applicant possible.
Main duties of the job
Strong problem-solving skills, along with the ability to communicate well, build relationships and influence stakeholders both internal and external to the trust are essential to a successful application. Experience of budgetary management, staff management and the ability to meet the peaks and troughs of service demand are a must.
For further information please refer to the job description.
Working for our organisation
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Joining us includes a comprehensive benefits package:
• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below
Detailed job description and main responsibilities
We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person specification
Qualifications
Essential criteria
- Educated to degree level or relevant experience
- Evidence of further personal development
- Post Graduate Management qualification or equivalent high-quality training/experience (Master’s Level)
Desirable criteria
- Clinical qualifications relevant to the Directorate NHS Institute for Innovation and Improvement tools and techniques in waiting list, demand and capacity management.
- Formal project management qualification
Experience/Knowledge
Essential criteria
- Managerial experience with a proven track record of success in business case development
- Experience in public healthcare
- Understanding of how organisations achieve prime performance Knowledge of health service management, including change management and workforce planning
Desirable criteria
- Experience of producing and implementing successful business cases
- Track record of successful service improvements and changes.
- Some Acute Sector or local government experience.
- Understanding of the changing NHS environment (Patient Choice, Financial Flows, GP Practice commissioning).
- Understanding of NHS Modernisation Programme and service improvement tools and techniques.
Skills
Essential criteria
- Excellent communicator at senior and Board level - both verbal and written.
- Wide ranging analytical and data interpretation skills.
- Effective and motivational management skills.
- High level proofing of documents and Statistics.
- Advanced analytical and problem solving skills.
Desirable criteria
- Competence in data manipulation and use of spreadsheet analysis tools in determining performance and output targets.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Hackett
- Job title
- PA to Divisional Director of Operations
- Email address
- [email protected]
- Telephone number
- via switchboard
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