Job summary
- Main area
- General Surgery
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 344-9630QEH-B
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- QEQM Hospital
- Town
- Margate
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 16/07/2024 23:59
Employer heading
Medical Secretary
Band 3
Job overview
We are looking for an experienced medical secretary to join our busy General Surgery team at QEQMH. We are looking for someone reliable with a high standard of communication and organisational skills to provide an efficient administrative service to our team. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. This position is full-time, working 37.5 hours per week (Monday – Friday).
Main duties of the job
The role involves working within a team of medical secretaries to provide a comprehensive administrative, clerical and audiotyping service to the clinical and managerial teams as well as act as a point of liaison for patients, GPs, staff and outside agencies. The postholder will be required to manage and monitor patients through their treatment pathways, ensuring compliance to cancer pathways and waiting time standards. You must have excellent communication skills and possess a high level of attention to detail and accuracy as well as an understanding of patient confidentiality.
Working for our organisation
We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Qualifications
Essential criteria
- GSCE Maths & English or equivalent
Desirable criteria
- Computer Literate
Skills & Experience
Essential criteria
- Experienced in a range of administrative procedures.
- Good knowledge of Microsoft products. Effective use of IT systems, ensuring accuracy and attention to detail
- Ability to communicate, co-ordinate and liaise with a multidisciplinary team
- Ability to remain calm in a busy environment whilst working under pressure
- Excellent organisational skills and ability to use own initiative.
Desirable criteria
- Previous NHS experience
- Working within a busy environment.
- Medical Terminology
Governance
Essential criteria
- Welcoming and polite. Attentive and helpful Respect others’ time. Speak up on behalf of those who can’t. Consistently safe. Vigilant about safety Reassuringly professional. Listen and clearly communicate Respect people and their dignity Work as a team. Take responsibility.
Personal/professional attributes
Essential criteria
- Delivers the best outcomes Appreciates good work Always improving ourselves/services
Desirable criteria
- Ability to use own initiative
Other requirements
Essential criteria
- The postholder will have access to confidential information that must not be divulged to any other unauthorised person at any time. This is in compliance with the Trust data Protection Policy. Upholds and models the Trust values.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Jane Davis
- Job title
- Medical Secretary supervisor
- Email address
- [email protected]
- Telephone number
- 01843 235087
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