Job summary
Employer heading
Research Delivery Administrator
Band 3
Job overview
The Research Delivery Administrator role will be part of the research workforce within the Trust and will support the delivery of high-quality research studies. We are looking for an experienced administrator to help support and expand the large portfolio of NIHR research studies. The post-holder will be based at the QEQM Hospital, within our well-established research team and will be required to develop knowledge of multiple research studies.
Main duties of the job
The overall purpose of the role is to assist in the provision on effective and reliable administrative support to the research delivery team, under the direction of senior staff. This support will ensure that research studies are delivered safely, effectively, on time and to target. The role will focus on supporting a broad variety of research studies involving a wide range of patients.
Applicants should have at least 2 years of experience within an administration role, along with previous experience of working in a busy environment, dealing with members of the public and working under pressure. Excellent communication skills, meticulous attention to detail, enthusiasm and flexibility are other essential requirements for this post.
Due to the nature of research and potential fluctuations in study demands and/or workload and staffing levels, it may be necessary for the post-holder to cover additional sites as required. The post holder will help ensure the smooth set up and day to day running of research studies, working as part of the research team.
Working for our organisation
East Kent Hospitals University NHS Foundation trust (EKHUFT) is a large, diverse and complex organisation with an active and vibrant research programme. As part of the Research & Innovation (R&I) department, you can expect to work with a dynamic and proactive team, who recognise and integrate research as a core aspect of care delivery.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Person specification
Qualifications and training
Essential criteria
- Good general education - 5 GCSEs or equivalent, including English language and Maths
- NVQ level 2 in Business & Administration, or equivalent experience
Desirable criteria
- NVQ level 3 in business & administration
- ECDL
Experience
Essential criteria
- 2 years experience in an administrative role
- Experience of working in a busy office environment
- Experience of dealing with members of the public
Desirable criteria
- Previous NHS/ health care experience
- Previous research experience
- Data entry experience
- Experience of organising meetings and taking minutes
Skills
Essential criteria
- Work under pressure and to tight deadlines
- Ability to communicate clearly, both written and verbal
- Advanced IT skills
- Ability to retrieve & collate information from a variety of sources
- Excellent organisational skills to manage own workload and assist team to operate service
- Meticulous attention to detail
- Ability to use initiative
Desirable criteria
- Proven organisational skills
- Ability to prioritise own workload
Knowledge
Essential criteria
- Knowledge of NHS systems and processes
- Knowledge of Microsoft Office packages e.g. Word, Excel
- Knowledge of data protection and confidentiality requirements
Desirable criteria
- Knowledge of the Trust organisational structure and operating policies
- Knowledge of research/clinical trials and related standard/regulations
- Knowledge of medical and/or research terminology
Personal/professional attributes
Essential criteria
- Awareness of the Trust’s Vision, Mission and Values
- Ability to develop effective working relationships – good team player
- Keen to develop and learn new skills to support the role
Other requirements
Essential criteria
- Flexible approach to work
- Enthusiastic & motivated
Desirable criteria
- Car owner/driver
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne Deery
- Job title
- Senior Research Nurse
- Email address
- [email protected]
- Telephone number
- 01843 234406
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