Job overview

An exciting opportunity has arisen for a Support Secretary within the Trauma and Orthopaedic Clinical Administration Unit at Tunbridge Wells Hospital. We are looking for an enthusiastic and hard working individual to come and work in our busy team. 

We are pleased to be able to offer this position as a full time post and will consider a job share and part time working as well, following flexible working policies.

This role is an audio typing role, so excellent typing skills are a must and a typing test will form part of the interview process, alongside a formal interview. 

This particular vacancy will be supporting the Trauma and Orthopaedic service; knowledge of orthopaedic medical terminology will be beneficial however not essential. The ideal candidate will have exceptional secretarial skills and proven experience audio typing with a medical background. The role will also involve assisting the team in booking outpatient clinic appointments so knowledge of appointments, clinics and waiting lists will also be beneficial.

You should demonstrate excellent communication and organisational skills, be self-motivated, able to prioritise a busy workload, work to deadlines, have a flexible approach to duties and hold a relevant secretarial / audio / word-processing qualification ideally with previous NHS /medical experience however this is not essential.

Main duties of the job

A good range of secretarial skills, including knowledge of medical terminology and audio word-processing/typing is required. The ability to organise your day, prioritise your tasks and work as part of a team are also desirable. You should be self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. You should also hold relevant secretarial / audio / word-processing qualification and ideally have previous NHS / medical experience.

Working for our organisation

Working for your organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below