Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 344-0648DCB-B
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Trust wide post- base at Kent and Canterbury Hospital
- Town
- Trust wide post- base tbc
- Salary
- £28,407 - £34,581 per annum
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Pharmacy Clinical Assistant Operational Manager
NHS AfC: Band 5
Job overview
Are you looking for a new challenge? Are you interested in developing our assistant workforce and contributing to the future of the pharmacy clinical service?
We have an opportunity for a Clinical Pharmacy Assistant Operational Manager looking for a new challenge at East Kent. This post will manage the Clinical Pharmacy Assistant teams across all three sites to ensure there is robust recruitment, training and development for the whole team.
The Clinical Pharmacy Assistant team play a vital role in ensuring stock medicines are available on the wards when patients need them, supporting effective reviews of ward stock lists, ensuring medicines are stored securely and safely on the ward, ensuring medicines brought in by patients are assessed as suitable for use in hospital, completing audits to ensure our processes are working and much more.
Main duties of the job
- The post holder will work with the Lead Clinical Services Pharmacy Technician and will manage the delivery of a consistent and comprehensive ward based service across the three sites.
- To manage recruitment, training, supervision and development of members of the team to ensure a safe and consistent service is provided and maintained.
- To support the training and assessment of staff training or rotating through the clinical service
- To act as a role model for all staff members and providing professional support to team members
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.
Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.
We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.”
“Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.”
Detailed job description and main responsibilities
Managerial
- To be responsible for the service provision of the ward based clinical assistant team across the three sites.
- To be responsible for the management of the clinical assistant team (directly or indirectly)
- Ensure the monthly staffing rotas are completed, taking into account absence, workload and skill mix, including weekend and bank holiday rota and ensuring gaps are filled in advance.
- To complete or ensure completion of yearly appraisals of assistant team and hold regular one to one meetings with team members to support the wellbeing, training and development of the person.
- To lead on recruitment and selection, induction and training of new staff in the team.
- To ensure that HR policies are followed and that all staff are trained appropriately for the management and supervisions of others.
- To provide management support and advice to line managers.
- To hold regular team meetings to convey messages to staff and receive feedback from staff.
- To help identify new Standard Operating Procedures (SOPS) and review existing SOPs to ensure they remain up to date.
- Promote risk management systems within own area and ensure untoward incidents are reported according to departmental / trust policy.
- To participate in all relevant departmental meetings
- To contribute to the quality improvement of the pharmacy service by contributing to audits, analysing results, writing reports, supporting practice changes and reviews of processes.
- Be accountable for your decisions and duties to other people
- Recognise and work within the limits of your competence
- To be able to take responsibility for complex contentious decisions.
Person specification
Qualifications
Essential criteria
- Leadership or management degree level qualification or relevant experience
Desirable criteria
- NVQ level 2 recognised by GPhC
Experience
Essential criteria
- Experience of training and supervising staff and giving feedback
- Experience of having difficult conversations and managing wellbeing of staff/colleagues
Desirable criteria
- Ability to develop and implement new procedures
Personal Atributes
Essential criteria
- Self-motivated and ability to motivate others and act as a role model
- Good IT skills and familiarity with common software packages (e.g. Microsoft Word, Excel, PowerPoint etc.).
Desirable criteria
- Knowledge of JAC system for dispensing, ordering, stock maintenance etc.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Christina Biltcliffe
- Job title
- Deputy Lead Clinical Services Pharmacy Technician
- Email address
- [email protected]
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