Job summary
- Main area
- Administration/Reception
- Grade
- Band 2 - Band 3
- Contract
- Bank
- Hours
- Flexible working - 0 hours per week
- Job ref
- 359-7133143-T4
- Employer
- Maidstone and Tunbridge Wells NHS Trust
- Employer type
- NHS
- Site
- Tunbridge Wells & Fordcombe Hospitals
- Town
- Tunbridge Wells
- Salary
- £13.59 - £14.77 (inclusive of 12.5% WTD payment) depending on experience
- Salary period
- Hourly
- Closing
- 12/05/2025 23:59
Employer heading
Administration - Staff Bank - Tunbridge Wells and Fordcombe
Band 2 - Band 3
Job overview
Maidstone and Tunbridge Wells NHS Trust is currently seeking reliable, organised, and efficient individuals to join our staff bank workforce, supporting a wide variety of administration roles on a temporary, flexible basis.
We are looking for motivated individuals to cover a variety of positions, including but not limited to:
• Receptionists
• Ward Clerks
• Administrators
• Medical Secretaries
• IT Support
• Procurement Specialists
…and many more essential administrative roles across the Trust.
These roles are available across both Tunbridge Wells Hospital and Fordcombe Hospital sites.
Whether you're looking to return to the workplace, cut back on commuting, or gradually reduce your hours, our bank admin roles offer flexible working to suit a wide range of personal circumstances.
The Trust is consistently recognised for its positive workplace culture, having been ranked in the Top 10 NHS Employers in the UK, based on the 2023 and 2024 NHS National Staff Survey. We are proud of our commitment to staff wellbeing, professional development, and flexible working.
Main duties of the job
We are seeking candidates with a wide range of skills and experience. While specific duties may vary by role, the following attributes are essential across all positions:
- A strong level of customer service and communication skills
- Experience in administrative, secretarial, or front-of-house roles
- High accuracy in data collection, entry, and verification
- Good working knowledge of Microsoft Office (Word and Excel) and use of email
- A willingness to learn new IT systems
- Good typing skills
Experience in a healthcare setting is desirable, and a basic understanding of GDPR is desirable (however training will be provided).
Please note: This is a bank-only role and work is offered on an as-and-when-required basis. Weekend and evening shifts are not available, so please only apply if your availability aligns with weekday hours.
Working for our organisation
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Joining us includes a comprehensive benefits package:
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below
Detailed job description and main responsibilities
We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalent
Desirable criteria
- Recognised IT qualification
- GCSE in English
Experience
Essential criteria
- Previous administrative experience
- IT literate with excellent keyboard skills
- Is able to manage and prioritise own workload
- Previous telephone service experience
- Able to demonstrate a good understanding of the principles of data protection and patient confidentiality
- Be able to manage time effectively
Desirable criteria
- Work experience in the Hospital/Ward
- Able to use Microsoft packages
- Possess experience in dealing with public
- Possess clerical experience
- Acute sector experience
Skills
Essential criteria
- Ability to work independently and problem solve, as well as work as part of a team
- Possess excellent inter-personal skills
- Ability to be self-motivated and proactive
- Ability to enter data precisely and shows attention to detail
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Kathryn Wolfendale
- Job title
- Temporary Staffing Assistant
- Email address
- [email protected]
- Telephone number
- 01622 228800
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