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Crynodeb o'r swydd

Prif leoliad
Diabetes
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday to Friday 9 am to 5 pm)
Cyfeirnod y swydd
359-6419753-T3
Cyflogwr
Maidstone and Tunbridge Wells NHS Trust
Math o gyflogwr
NHS
Gwefan
Abbey Court Diabetes Centre - 2nd Floor
Tref
Tunbridge Wells
Cyflog
£22,383 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
15/07/2024 23:59

Teitl cyflogwr

Maidstone and Tunbridge Wells NHS Trust logo

Receptionist/Admin Support Clerk

Band 2

Trosolwg o'r swydd

 

Undertake reception duties for patients and visitors to the Diabetes Centre. Give clerical and administrative support to the Diabetes Centre To assist with all administrative procedures relating to the patients appointment including preparing notes for clinic appointments. Physical retrieval and movement of case notes from Medical Records and other departments. Includes responsibility for booking and tracking all case notes to and from the department, returning them and liaising with other staff to locate case notes. To photocopy notes as required, arrange transportation of notes/X-rays, email information as required

ndertake reception duties for patients and visitors to the Diabetes Centre. Give clerical and administrative support to the Diabetes Centre To assist with all administrative procedures relating to the patients appointment including preparing notes for clinic appointments. Physical retrieval and movement of case notes from Medical Records and other departments. Includes responsibility for booking and tracking all case notes to and from the department, returning them and liaising with other staff to locate case notes. To photocopy notes as required, arrange transportation of notes/X-rays, email information as required

Prif ddyletswyddau'r swydd

To provide reception and administrative support to the centre, telephone contact point for incoming and ongoing calls, cross cover and workload support. 

·  To support the team of specialist diabetes nurses in the efficient management and running of the diabetes centre. To observe what jobs need prioritising and to work as part of a team to assist that efficient and effective running of reception and administrative function of the centre.

 ·                 To demonstrate good communication skills when using the telephone                   and dealing with enquiries

 To perform clerical duties including answering the phone and dealing with incoming mail. To deal with any queries efficiently and effectively, passing on any relevant information as appropriate.  

 

·   To assist with all administrative procedures relating to the patients appointment including preparing notes for clinic appointments. Physical retrieval and movement of case notes from Medical Records and other departments. Includes responsibility for booking and tracking all case notes to and from the department, returning them and liaising with other staff to locate case notes. To photocopy notes as required, arrange transportation of notes/X-rays, email information as required

 

 

 

Gweithio i'n sefydliad

MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. 

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

 

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:  Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

 

Interview Date: TBC

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Good standard of general education 5 + GCSEs including English and Maths

Experience/Knowledge

Meini prawf hanfodol
  • Previous reception/administration experience
  • Willingness to learn in-house systems
Meini prawf dymunol
  • Previous NHS/Hospital Clerical experience
  • Knowledge of hospital PAS/HISS systems

Skills

Meini prawf hanfodol
  • Computer skills word/excel
  • Excellent interpersonal skills both verbal and written
  • Good organisational ability
  • Excellent telephone manner
  • Ability to support colleagues and work as part of a team
  • Demonstrates good time management skills

Bathodynnau ardystio / achredu cyflogwyr

Kent and Medway Work Place Wellbeing AwardNHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesStep into healthArmed Forces Covenant Bronze AwardRoyal College of Anaesthetists Accredited

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Anna Powell
Teitl y swydd
Service Manager NAHAU & Rheumatology
Cyfeiriad ebost
[email protected]
Rhif ffôn
07514984256
Gwybodaeth i gefnogi eich cais

Carlene Cheetham - [email protected]

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg