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Job overview

The Core Clinical Services Division of Maidstone & Tunbridge Wells Hospitals NHS Trust has a vacancy for an administrator to join their busy and friendly team within their Radiology Department.

The Radiology service provides a wide range of services within various imaging modalities, including CT, X-Ray, MRI, Ultrasound Nuclear Medicine and Interventional Procedures.  This is an exciting time to be part of radiology with the expansion of our services through the introduction of our community diagnostic centre. 

This post would be suitable for someone with a wealth of administration experience, not limited to a healthcare setting, though this would be advantageous.

The ideal applicant must have excellent interpersonal skills, be pleasant and personable with good organisational skills and the ability to work under pressure to strict deadlines as part of a team. They should have a desire to expand beyond their current experiences with a willingness to meet new challenges.

We offer a 7-day diagnostic service between 8am to 8pm. Shift pattern will be 7.5 hours, 8am to 8pm on rotation. We aim to be flexible and accommodating. Please contact us if you would like to discuss full time/part time hours.

For further information, or to arrange an informal visit to the department, please contact Emma Walker ([email protected]) 07739 341315 .  Radiology Administration Manager for Maidstone & Tunbridge Wells NHS Trust.

Main duties of the job

The post holder will work with a patient centred approach as part of a team providing a high quality of service to patients and staff with particular responsibility for managing appointments for a range of complex Radiology procedures, working within local and national KPIs.

Some reception duties.

Managing telephone queries appropriately..

Work on own initiative and knowledge to prioritise and manage the workload and liaise with radiography and medical leads to escalate service pressures.

Working for our organisation

MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Please contact the Recruiting Manager for an informal discussion should you have any queries relating to the role for which you are applying. Shortlisted candidates will be contacted via an email as soon as possible after the closing date. Should you receive an invitation to attend interview, please confirm or decline your attendance. Interview slots will then be allocated on a first come first serve basis.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Maidstone and Tunbridge Wells NHS Trust transferring the information contained in this application to its preferred applicant management system and Human Resources personnel.