Job summary
- Main area
- Ward Clerk
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 20 hours per week (Mainly Thursday and Friday afternoons)
- Job ref
- 359-6402923-T3
- Employer
- Maidstone and Tunbridge Wells NHS Trust
- Employer type
- NHS
- Site
- Tunbridge Wells Hospital
- Town
- Tunbridge Wells
- Salary
- £22,816 - £24,336 per annum pro rata
- Salary period
- Yearly
- Closing
- 08/07/2024 23:59
Employer heading
Ward Clerk
Band 3
Job overview
An opportunity has arisen to recruit a ward clerk to join Ward 21 which specializes in acute respiratory conditions.
You will be responsible for providing a front-line reception service and delivering a high standard of customer care; so you will need to demonstrate excellent interpersonal skills. You will be required to have IT literate skills and knowledge of our hospital systems such as Tele Tracking, Allscripts, booking transport and data collection systems. We are looking for a motivated person who has had experience working with the public and ideally in a hospital setting.
Main duties of the job
You will be required to demonstrate that you can work as part of a large multi-disciplinary team as well as being able to work independently.
You will be supported by the ward manager and nursing team and will report directly to the ward manager.
Working for our organisation
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed
Person specification
Experience/Knowledge
Essential criteria
- Previous administrative experience
- IT literate with excellent keyboard skills
- Is able to manage and prioritise own workload
- Be able to manage time effectively
- Previous telephone service experience
- Able to demonstrate a good understanding of the principles of data protection and patient confidentiality
Desirable criteria
- Possess experience in dealing with public
- Possess clerical experience
- Work experience in the Hospital/Ward
- Able to use Microsoft packages
- Previous NHS systems experience
Skills
Essential criteria
- Ability to work independently and problem solve, as well as work as part of a team.
- Possess excellent inter-personal skills.
- Ability to be self-motivated and proactive.
- Ability to enter data precisely.
- Attention to detail.
- Non-clinical manual handing experience
Qualifications
Essential criteria
- Educated to GCSE level or equivalent
- NVQ Level 3 or equivalent
Desirable criteria
- GCSE in English
- Recognised IT qualification
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Celinamma Roy
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01892 635674
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