Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- 1 year (Fixed Term/Secondment)
- Hours
- Full time - 37.5 hours per week (Monday to Friday 8am to 4pm or 9am to 5pm)
- Job ref
- 846-6469173-CF
- Employer
- Kent Community Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Whitstable and Tankerton Hospital
- Town
- Whitstable
- Salary
- £22,816 - £24,336 pa
- Salary period
- Yearly
- Closing
- 08/08/2024 23:59
Employer heading
Team Administrator
NHS AfC: Band 3
Job overview
We are looking for a skilled Administrator to join our Community Epilepsy Service based in Whitstable and Tankerton Hospital.
Main duties of the job
As a Band 3 Administrator you will support the multi-disciplinary team with all the admin needs of the service. Your role will be integral to the experience of our patients, getting them discharged from hospital and helping them get home to recover in the quickest time possible.
You'll need to be an efficient administrator, able to deal with conflicting priorities and incoming challenges. You'll need to be a competent user of Microsoft Office programmes and quick to pick up new systems.
A good team player is a must, our work can be challenging at time, but it's also rewarding, you can see the difference you make!
As a Trust we are huge advocates for the development of our workforce so you will have great growth opportunities.
Work life balance is also high on our agenda so currently almost half of our workforce work in a flexible working pattern.
With the forward focus of the NHS being in community care, there's never been a better time to join us!
Additional Working Pattern: Monday to Friday 8am to 4pm or 9am to 5pm
Working for our organisation
Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
See where you can go with KCHFT career pathways
Detailed job description and main responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person specification
Qualifications
Essential criteria
- Level 3 qualification (e.g. 2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience
Desirable criteria
- NVQ Level 3 Business Administrator, Customer Service Specialist or Team Leader or Supervisor
Experience
Essential criteria
- Administrative experience Experience of team working and versatility to take on a variety of tasks
Desirable criteria
- NHS administrative experience Experience of handling confidential information Supervision of staff Experience of working with members of the public
Knowledge
Essential criteria
- Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel and Powerpoint
Desirable criteria
- Understanding of health and social care sector, including working knowledge of NHS structures, policies and processes
Skills & abilities
Essential criteria
- Excellent interpersonal and verbal communication skills both on telephone and in person with patients, members of the public and colleagues Excellent written communication skills Ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority Excellent attention to detail, accuracy and organisational skills
Desirable criteria
- Ability to record accurate minutes of meetings and present to a high standard Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions
Personal attributes
Essential criteria
- Friendly and approachable manner Ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems Ability to be patient and tolerant especially when discussing complex information Ability to be innovative and objective as well as logical in resolving problems Ability to prioritise and maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities
Desirable criteria
- Ability to travel to diverse sites, Possess a willingness to learn
Ability to manage
Essential criteria
- Ability to maintain discretion and confidentiality at all times Ability to plan and organise own workload without direct supervision
Desirable criteria
- Ability to cope with pressure during busy periods and act in a professional manner at all times
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Faye White
- Job title
- Admin Manager
- Email address
- [email protected]
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