Job summary
- Main area
- Acute Medicine
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 435-MEC-227-24
- Employer
- East Lancashire Hospitals NHS Trust
- Employer type
- NHS
- Site
- AMU, Royal Blackburn Hospital
- Town
- Across East Lancashire Sites
- Salary
- £23,615 per annum
- Salary period
- Yearly
- Closing
- Today at 08:00
Employer heading
Ward Clerk - AMU
Band 2
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
We are looking to recruit a Ward Clerk to the Acute Medical Unit.
We admit patients medically unwell patients direct from GP's or the Emergency Department /clinics. The patients are seen, assessed and treated, then transferred or discharged.
This is an opportunity to become part of a dynamic team in a demanding fast paced environment with a high turnover of patients that is committed to delivering the best quality care.
The candidates we are looking for must work well within a team, be efficient with computer systems, be able to communicate effectively over the telephone and be competent is general admin duties.
Main duties of the job
The main responsibilities include assisting nursing staff in the admitting and welcoming of patients and relatives to the ward. Ensure case notes are efficiently obtained, distributed and maintained. Clerical duties associated with the admission, transfer and discharge of patients. Using the hospital computer systems.
Communicate and consult with other departments, internal and external to the Trust, in furtherance of the service provided to patients. Make follow-up appointments for patients when necessary. Order and maintain levels of stock stationery, etc. Collect and distribute mail. General office duties e.g., filing photocopying etc. Keeping the ward and reception areas clean and tidy.
Working for our organisation
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom have won awards for their work.
Detailed job description and main responsibilities
Main duties:
- Assist in the reception of patients and relatives to the unit.
- Clerical duties associated with the admission, transfer and discharge of patients.
- Enter patient information on a computerised Patient Administration System (P.A.S.) and obtain relevant electronic wristband.
- Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, in furtherance of the effective running of the unit.
- Ensure case notes are efficiently maintained, including:-
- Filing episodic clinical and nursing notes.
- Filing investigation reports. Then send for coding.
- Request x-rays, pathology reports from the appropriate departments.
- Communicate/consult with other departments, internal and external to the Trust e.g., Patient Services, Community Matrons, Social Workers, Health Visitors and Ambulance service in furtherance of the service provided to patients.
- Make follow-up appointments for patients when necessary,request outpatient diagnostics as requested.
- Collect and distribute mail for patients and staff.
- General office duties e.g., filing photocopying, use of facsimile and errands.
Person specification
essential
Essential criteria
- 6 months’ clerical experience
- Keyboard/Computer skills numeracy and literacy skills
- Consistent, reliable attendance
- Satisfactory pre-employment medical assessment.
- Clear and accurate written/verbal communication and effective listening skills.
- Provide reasonable flexibility in terms of hours worked, including weekends. Willing to adapt to the changing needs of the service.
- Demonstrate friendly and caring manner.
- Proven ability to work in a team, be supportive of team members.
- Proven ability to take on board new ideas, skills and knowledge.
- Proven ability to use own initiative and work without close supervision.
- Proven ability to deal with confidential information in an appropriate manner.
Desirable criteria
- Reception/ front desk experience
- Previous Trust experience
- Previous ward clerk experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Adams
- Job title
- Assistant Matron
- Email address
- [email protected]
- Telephone number
- 01254 734018
If you have problems applying, contact
- Address
-
Employment Services
East Lancashire Hospitals NHS Trust
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