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Job summary

Main area
Volunteers
Grade
Voluntary
Contract
Voluntary
Hours
  • Flexible working
  • Other
0 hours per week (Voluntary)
Job ref
245-VOLUNTEER-01-25
Employer
Tameside and Glossop Integrated Care NHS Foundation Trust
Employer type
NHS
Site
Tameside Hospital
Town
Ashton-Under-Lyne
Salary
Voluntary work
Closing
23/02/2025 23:59

Employer heading

Tameside and Glossop Integrated Care NHS Foundation Trust logo

Meet and Greet Volunteer

Voluntary

Job overview

Meet and Greet Volunteer at Tameside & Glossop Integrated Care

Here at Tameside and Glossop Integrated Care NHS Foundation Trust, we are committed to providing volunteering opportunities for people who are passionate about giving back to their local community. As a Meet & Greet volunteer, we require your positive energy, skills, and commitment to help us to enhance the experience for our patients, visitors, and staff. 

Our Volunteers are celebrated members of the T&GICFT family. They make a unique and valuable contribution to patients, carers, relatives, visitors and staff and play a vital role in our services. Not only do our volunteers share their time and expertise to make a difference, in turn, our volunteers will have opportunities to meet new people, gain experience and learn new skills.

Please note, this role is only available between the hours of 08:00 - 17:00, Monday  - Friday. Please do not apply if you are only available to volunteer at the weekend

Please also note that we are expecting a high interest in our volunteer positions, and therefore we will be reviewing applications and may close the vacancy on receipt of sufficient applications. 

Main duties of the job

Meet & Greet volunteers are based at the main entrances to the hospital and provide a valuable service to patients, relatives and visitors.

Key requirements

  • Aged 16 years or above and able to commit to volunteering for a minimum of six months
  • Reliable and punctual
  • Understand the importance of confidentiality and following procedures
  • Willing to undertake any necessary training
  • To be confident when communicating with patients, visitors, staff and members of the general public.
  • Friendly and approachable
  • Patient and people focused
  • Respectful
  • Able to work independently and use initiative

Working for our organisation

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. 

We have a clear set of values & behaviours which we expect all of our staff to demonstrate: 

  • Safety 

  • Care 

  • Respect 

  • Communication 

  • Learning 

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. 

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people. 

 

Detailed job description and main responsibilities

Role description and main responsibilities

What will you do as a MEET & GREET Volunteer 

  • Provide guidance and way finding to patients, 
    visitors and staff around the main hospital site
  • Develop an in depth knowledge of the hospital 
    site in order to provide patients with guidance 
    regarding the whereabouts of departments.
  • Provide patients and visitors with directions and 
    wherever possible to take them to their required 
    destination
  • Collect wheelchairs from around the hospital 
    site and return them to their bays ready for use

We expect our volunteers to be presentable, smart and always wearing your volunteer uniform and ID badge. All of our volunteers must comply with the Trust’s Values and Behaviours at all times.

Our values are:

  • Safety
  • Respect
  • Caring
  • Communication
  • Learning

Person specification

General

Essential criteria
  • To be willing to undertake training for the role
  • To show the trust values
  • Willing to support the local community

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveImproving working livesCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerFoster FriendlyStep into healthNorth West BAMEArmed Forces CovenantAccredited Menopause Friendly EmployerNational Preceptorship for Nursing Quality Mark 2024Pastoral Care Quality Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Clare Mellor
Job title
Voluntary Services Officer
Email address
[email protected]
Telephone number
0161 922 4618
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