Job summary
Employer heading
Clerical Officer / Audio Typist - Head & Neck
Band 2
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
The job is based within the Head & Neck Department at Royal Blackburn Hospital. We are seeking an enthusiastic and hard-working individual to join a team of Audio Typists to support the Medical Secretaries and clinical team within their roles.
Main duties of the job
An exciting opportunity has arisen for a Clerical Officer/Audio Typist to join a very busy Head & Neck Department to support the medical secretaries with their clinic typing etc
Working for our organisation
East Lancashire Hospital NHS Trust aims to deliver the highest quality care to its patients. We employ dedicated staff, some of which have won awards for their work and are internationally renowned. With the support of our staff and the public we have ambitious plans to continue to raise the standard of patient care and services throughout East Lancashire. The Trust offers care across three hospital sites and it is always responding to the changes in patients' needs, using state-of-the art facilities and equipment to treat three quarters of a million people each year.
Our vision is to provide the people of East Lancashire with the best up-to-date medical care, with respect, dignity and well being of all our patients at all times.
Detailed job description and main responsibilities
The main responsibility of this role is to support the medical secretaries undertaking:
· Audio-typing in relation to outpatient consultations and inpatient discharge summaries.
· May be required to liaise with Reception staff/Appointment clerks regarding follow up appointments.
· Completing standard letters and sending to source of referral where patients fail to attend for clinic appointments.
· Input and extract data from the Cerner and other relevant software programmes.
Person specification
EDUCATION
Essential criteria
- GCSE English Level 4 and above or equivalent
- Keyboard Skills
Desirable criteria
- RSA/OCR Medical Audio-Typewriting
- RSA/OCR II Typewriting or RSA/OCR Word Processing
- RAS/OCR Audio Typewriting or proven ability of an equivalent level of skill
JOB EXPERIENCE
Essential criteria
- Six months clerical experience
Desirable criteria
- Knowledge of medical terminology
- Audio-typewriting experience
PERSONAL QUALITIES
Essential criteria
- Proven communication skills
- Ability to work as a team member
- Able to work to deadlines
- Proven ability to keep information confidential
Desirable criteria
- Able to provide reasonable flexibility in terms of hours worked
Documents to download
Further details / informal visits contact
- Name
- Paula Nelson
- Job title
- Medical Administration Manager
- Email address
- [email protected]
- Telephone number
- 01254 733569
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