Job summary
- Main area
- Surgical and Anaesthetics Services
- Grade
- Band 4
- Contract
- Fixed term: 12 months (temporary)
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 435-S162-24
- Employer
- East Lancashire Hospitals NHS Trust
- Employer type
- NHS
- Site
- Across East Lancashire Sites
- Town
- Blackburn
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 31/07/2024 23:59
Employer heading
Patient Navigator - Cancer Services
Band 4
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
An exciting opportunity has arisen to join the Cancer Services Administration team at East Lancashire NHS Trust to work alongside the Urology clinical team as a Patient Navigator.
To provide full administrative support to the Best Practice Timed Pathway meetings and proactive monitoring and tracking of the cancer patients, ensuring that their journey is processed in a timely and efficient manner, in line with the Cancer Waiting Times Targets. It is imperative that the post holder has a full understanding of the Cancer Waiting Time Targets, and the impact these have on both patient and trust, in order to educate and advise key personnel on all aspects and requirements of the Cancer targets.
Main duties of the job
Track and guide (virtually) the patient through the cancer pathway using the Hospital systems ensuring there are no delays which will prevent the patient achieving the cancer waiting time targets. Ensure diagnostic investigations are carried out in a timely manner and the results of such are made available as soon as possible to clinicians
Be responsible for identifying patients coming into the Trust referred either via the 2 week wait route or other routes (at positive histology).Be responsible for identifying and resolving delays in the patient pathway.
Ensure the exchange of data in relation to the Cancer patient journey. Ensure all data in relation to the patient journey is supplied for input onto the Cancer Services Database.
Highlight any regular system bottlenecks and contribute ideas to resolve these.
Work closely with the Cancer Management Team and Service Improvement Leads to continually improve the patient journey.
Ensure data entry of patient details to Cancer Database.
Be able to identify and advise clinical teams on when adjustments can be made to the patient journey, ensuring these are documented in both the patient case notes and within the Cancer Database.
Support and attend weekly Patient Tracking List (PTL) meetings, which involve the Business Managers, Assistant Business Managers, MDT Co-ordinators and Cancer Business Manager. Ensure all recommended actions are dealt with expediently and escalation procedures followed.
Working for our organisation
As the Urology Patient Navigator you will work closely with both the Cancer Services team and the Urology clinical team to support patients currently undergoing investigations for suspected cancer.
You will be supported by an experienced team to help you develop the role to deliver safe, effective and personal care to our patients.
Detailed job description and main responsibilities
1. Track and guide (virtually) the patient through the cancer pathway using the Hospital systems ensuring there are no delays which will prevent the patient achieving the cancer waiting time targets.
2. Ensure diagnostic investigations are carried out in a timely manner and the results of such are made available as soon as possible to clinicians
3. Be responsible for identifying patients coming into the Trust referred either via the 2 week wait route or other routes (at positive histology).
4. Track and guide (virtually) the patient through the hospital system ensuring there are no system delays which will prevent the patient achieving the cancer waiting time targets.
5. Be responsible for identifying and resolving delays in the patient pathway. Where this is not possible ways forward to be discussed and agreed with the Directorate Manager Cancer Services & Oncology.
6. Ensure the exchange of data in relation to the Cancer patient journey. Ensure all data in relation to the patient journey is supplied for input onto the Cancer Services Database.
7. Highlight any regular system bottlenecks and contribute ideas to resolve these.
8. Work closely with the Cancer Management Team and Service Improvement Leads to continually improve the patient journey.
9. Ensure data entry of patient details to Cancer Database.
10. Be able to identify and advise clinical teams on when adjustments can be made to the patient journey, ensuring these are documented in both the patient case notes and within the Cancer Database.
11. Support and attend weekly Patient Tracking List (PTL) meetings, which involve the Business Managers, Assistant Business Managers, MDT Co-ordinators and Cancer Business Manager. Ensure all recommended actions are dealt with expediently and escalation procedures followed.
12. Typing up of clinic letters and annotations using the Winscribe System.
13. Add telephone clinics to the Patient Administration System.
14. Organise Hot Clinic rooms and/or appointments, liaising with the relevant teams.
15. To ensure the relevant information is entered promptly and accurately onto the Somerset Cancer Register, in line with the minimum data set, meeting the requirements of the Trust’s Patient Access Policy at all times.
16. To liaise with patients and establish good working relationships with other members of the team and external stakeholders.
17. Establish a process to ensure all patients move smoothly between MDTs and protocols are followed.
18. Management of medical records adhering to trust protocols.
19. To provide cover for other colleagues in their absence and support for clinic prep as required
Person specification
essentail and desireable
Essential criteria
- • Collecting and recording of data/information, text and/or numerical on an electronic database.
- • Proven administrative experience.
- • GCSE English and Maths at level 4 or above (or equivalent level of skill).
- • Have experience of working with IT Systems - Microsoft packages especially MS Spreadsheets
- • Word processing RSA III or equivalent.
- • Understand confidentiality, accountability.
Desirable criteria
- Previous experience either Primary/Secondary NHS Care.
- Data analysis and report writing.
- Familiar with medical terminology.
- Knowledge and Understanding of the Cancer Wait Time Measures
- Understand Data Protection.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sara Bates
- Job title
- Directorate Manager - Cancer & Oncology
- Email address
- [email protected]
- Telephone number
- 01254 734258
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