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Job summary

Main area
Hospital Safety Team Supervisor
Grade
NHS AfC: Band 4
Contract
Permanent: 36.5 hours per week
Hours
Part time - 36.5 hours per week (Rota based - Mornings - Afternoon - Evenings 5/7 days per week)
Job ref
382-FM14-24-B
Employer
Blackpool Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Blackpool Teaching Hospital (BVH)
Town
Blackpool
Salary
£25,147 - £27,596 per annum (pro rata for part time)
Salary period
Yearly
Closing
01/08/2024 23:59

Employer heading

Blackpool Teaching Hospitals NHS Foundation Trust logo

Hospital Safety Team Supervisor

NHS AfC: Band 4

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.

Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance.  Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored. 

 


Job overview

The Hospital Safety Team is focused on providing a first-class service to patients, staff and visitors at all times, the post holder will be expected to supervise staff within the Hospital Safety team to achieve this goal.

The post holder will be expected to take an active interest in future developments of the department. Reporting to and supporting the Hospital Safety Team Manager with the effective management of the dedicated professional Hospital Safety Team whilst ensuring policies and procedures are always complied with.

The post holder will deliver protection for patients, staff and visitors from acts of intimidation or violence, and ensure that all Trust property is protected from any criminal activity, and when required car parks, in order to provide a safe and secure environment for all patients, staff and visitors.

In the absence of the Hospital Safety Team Manager the post holder will be required to take overall responsibility for the supervision of the Hospital Safety Team

The applicant should have a proved record of previous Supervisor/Managerial experience.

Main duties of the job

To support the Hospital Safety Team Manager and function of the Hospital Safety Team and ensuring all Trust values are met (as per JD).

The safety of our patients, staff and visitors is of paramount importance to the Hospital Safety Team and we strive to make a good impact and safer place for all.

Candidates must demonstrate a willingness to be flexible and work as part of a team; must be physically fit to perform the duties and have
experience in a security service environment. Good assertion skills, good customer care skills, effective written and verbal communication skills
are essential. The successful applicant should also have experience of working with the general public.

Working for our organisation

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Candidates must demonstrate a willingness to be flexible and work as part of a team; must be physically fit to perform the duties and have
experience in a security service environment. Good assertion skills, good customer care skills, effective written and verbal communication skills
are essential. The successful applicant should also have experience of working with the general public.

Detailed job description and main responsibilities

Duties & Responsibilties

  1. To be able to conduct all operational duties of the HST Officer role and responsibilities (As per JD)
  2. Deputise for the Hospital Safety Team Manager in instances of annual leave or sickness and as the need arises. The Hospital Safety Team Supervisor will have freedom to act in relation to operational issues reporting back to the Hospital Safety Team Manager as necessary.
  3. To ensure all checklists set by the Hospital Safety Team Manager are completed in the required time.
  4. To assist in managing Quality Issues and Standards within the department, updating, and initiating positive ways to improve on service.
  5. Responsible for ensuring that all Hospital Safety Team staff are able to respond to security, car parking when required, fire and major incidents in line within operational procedures.
  6. To assist the Hospital Safety Team Manager to meet customer’s expectations by delivering a high-quality standard of service in a professional manner, on time and within the agreed costs.
  7. Support the Hospital Safety Team officers in carrying out their range of duties providing advice and mentoring when necessary.
  8. Manning of the Hospital Safety Team room in accordance with Security Policy   Including CCTV monitoring and surveillance in accordance with Trust policies and GDPR/DPA. 
  9. To carry out regular checks of the CCTV operating system and reporting an issues relating to CCTV / Cameras etc.
  10. To carry out frequent internal and external patrols in accordance with set security/fire procedures including safety checks, reporting of defects and attendance at incidents.
  11. To lock and unlock areas and set intruder alarms, investigate, and liaise with the police, in the event of any alarm.
  12. To assist in preventing acts of violence, crime, or disorder and to investigate incidents of theft, criminal damage, etc which do occur.
  13. To provide escort duties for staff and patients as required, including the movement of cash and valuables.
  14. To deal with incidents relating to lost and found property.
  15. To assist and support as and when required traffic management and car parking queries.
  16. To undertake the appropriate action in accordance with current fire procedures.
  17. Maintain accurate records and logs of incidents and site visit logs using the Trusts recommended documentation.
  18. To act as liaison person for the receipt of emergency messages outside normal working hours whilst on shift, including taking necessary action.
  19. To act as key holder when required outside normal working hours whilst on shift.
  20. To provide assistance too Trust managers outside normal working hours and to respond to all emergency calls and major incidents whilst on shift.
  21. To maintain a correct log of the tour of duty and report in writing of any incident which occurs in accordance with the incident reporting procedure.
  22. To undertake training as deemed appropriate by the Trust.
  23. To report all Health & Safety, Fire & Security breaches.
  24. To assist in the control of contractors outside normal working hours in accordance with set procedures, relating to access and egress whilst on shift.
  25. Must be flexible to cover additional duties in line with the needs of the service, to cover duties as reasonable required and depending on availability during periods of high workload.
  26. To review practical aspects of security precautions and liaise with Hospital Safety Team Manager and Local Security Management Specialist
  27. To use departmental computers for Hospital Safety Team related duties.
  28. Responsible for ensuring strict adherence to the provisions of the Hospital Safety Team Operational Procedures   
  29. Undertake staff appraisals on an annual basis as allocated by the Hospital Safety team Manager.
  30. Undertake the inputting and update of the Team Rota and HealthRoster.
  31. Undertake such other appropriate duties/responsibilities as allocated by any Trust Manager.   

Person specification

Education & Qualifications

Essential criteria
  • Conflict Management & Communication Skills
  • Level 2 Physical Intervention or higher
  • Level 2 SIA Door Supervisor Licence
Desirable criteria
  • Accredited Security Qualification (NVQ/LV2) or willing to work towards.
  • Level 2 SIA Door Supervisor CCTV Licence
  • Security/Police/Armed Forces related qualification
  • Working knowledge of CCTV systems
  • Driving Licence

Experience

Essential criteria
  • Experience of Supervisor/Managerial role
  • Police/security/armed forces experience
  • Experience of working in a customer service environment
  • Experience of working with the general public
  • Experience of Planning a patrol effectively including self-briefing via the Handover system or briefing other officers
  • Ability to demonstrate Leadership Skills and experience
  • Previous experience Supervising a Team
  • Legislation
  • ACT (Action Counters Terrorism)
  • Experience with dealing with Conflict situations
  • Computer literacy
Desirable criteria
  • Experience of working within NHS
  • Health & Safety Awareness
  • Proven ability in a Security services role
  • Experience of Security systems and equipment (Ex. CCTV/Intruder/Fire Alarms)
  • Experience of NHS Security
  • Proven ability in a Security services role

Skills & Ability

Essential criteria
  • Familiarity with security-related computer systems
  • Able to act on own initiative and make autonomous quick decisions
  • To have a flexible approach
  • Interview and report writing experience
  • Experience of Investigations (ex. crime scene preservation and gathering intel)
  • Willing to embark on continued Professional Development
  • Excellent communication skills and Interpersonal Skills
  • Ability to deal with individuals at all levels both internal and external to the trust
  • Able to priorities and work to deadlines
  • Computer literate
  • Ability to travel across sites
  • Able to present evidence in court
  • Carry out all roles within the HST when and as necessary
  • Good Technical/IT Skills
  • Good Written English
  • Helpful & friendly
  • Shows Empathy
  • Problem Solving
  • Good fitness level due to fast bleeps and patrols
  • Works well within a TEAM
  • Good communicator
  • Good people skills
  • Able to act on own initiative and make autonomous quick decisions
  • To have a flexible approach
  • Interview and report writing experience
  • Experience of Investigations (ex. crime scene preservation and gathering intel)
  • Willing to embark on continued Professional Development
  • Excellent communication skills and Interpersonal Skills
  • Ability to deal with individuals at all levels both internal and external to the trust
  • Able to priorities and work to deadlines
  • Computer literate
  • Able to work within a team environment
  • Able to work flexibly with a practical approach to problem solving.
  • Maintain a good standard of physical fitness.
  • A proven track record off supervising or managing a team.
  • Able to act on own initiative and have a flexible attitude to work situations.

Employer certification / accreditation badges

Veteran AwareNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverDisability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mark Hussey
Job title
Hospital Safety Team Manager
Email address
[email protected]
Telephone number
01253 952713
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