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Job summary

Main area
Admin Support
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 22.5 hours per week (working 3 x 7.5 hour days Mon-Fri)
Job ref
241-788-IC-24-A
Employer
Bolton NHS Foundation Trust
Employer type
NHS
Site
West Neighbourhood Team
Town
Bolton
Salary
£23,615 per annum pro rata
Salary period
Yearly
Closing
27/12/2024 23:59

Employer heading

Bolton NHS Foundation Trust logo

Neighbourhood Team Clerical Officer

NHS AfC: Band 2

 


 

Job overview

Part time 22.5 hours per week. Permanent post.

An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join one of our 6 newly established neighbourhood teams in Bolton. Each team comprises community therapies, social care, nursing, pharmacy and Greater Manchester Mental Health Services.

The successful candidate will provide administrative support to the West Neighbourhood Team at Winifred Kettle, Westhoughton. The role requires excellent communication and interpersonal skills with a working knowledge of Microsoft Office applications.  Training for more specific NHS systems will be provided.

For further information please contact Zoe O’Sullivan, Business Support Manager on 01204 331155 or e-mail: zoe.o’[email protected] 

We kindly request previous applicants do not apply.

 

 

Main duties of the job

 

The post holder will provide clerical support to the team including updating patient related information on NHS IT systems, inputting data within spreadsheets, answering incoming calls, creating and archiving patient records, generating letters to patients and general administrative support to ensure safe and effective service delivery.

Excellent communication and interpersonal skills are essential to this role, along with the ability to work flexibly and as part of a team.

Experience of working with Microsoft Office applications and attention to detail is also essential.

Working for our organisation

We know that we can provide you with a great place to work within a fantastic team, in a very friendly environment.

The aims of the Trust are to improve the health of our people and provide the best possible care to the population in which we serve, and ensure that our staff have joy and pride in their work.

Detailed job description and main responsibilities

Duties will include: Processing referrals, inputting data, taking telephone queries, archiving patient notes, preparing reports, preparing notes, photocopying, updating caseload , minute taking and other general office duties.

Person specification

Education

Essential criteria
  • English and mathematics GCSE level
  • NVQ Administration level 2 or word processing qualification

Knowledge

Essential criteria
  • Experience of using a range of computer software packages to produce accurate, well presented documents

Experience

Essential criteria
  • experience of working in a busy office environment
  • evidence of maintaining information systems specifically LE2.2

skills and ability

Essential criteria
  • Experience of producing accurate documents
  • to be able to work as part of a team

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodDisability confident employerStep into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Zoe O'Sullivan
Job title
Business Support Manager
Email address
zoe.o'[email protected]
Telephone number
01204 331155
Additional information

Alternative contact by email:

 

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