Detailed job description and main responsibilities

Duties and Responsibilities

·         Provide administrative support to the Specialist Screening Practitioners (SSP) to facilitate the patient pathway through the screening service. 

·         Maintain electronic patient information systems such as Bowel Cancer Screening System (BCSS) LE2.2, Somerset, Endobase to enable the patient to be progressed through the care pathway effectively. 

·         Assist in the distribution of pathology results to the SSP, ensuring that any abnormal results are flagged accordingly in a timely manner. 

·         Participate in educational/awareness sessions as identified by the BCSP.

·         Attend meetings when/where necessary.

·   nsure the security, maintenance and cleanliness of office accommodation and equipment.

·         Participate in the development of new systems and processes to meet changing department requirements.

·         Update Patient Tracking Systems.

·         Booking of Interpreter and transport services.

·         Prepare and maintain patient medical assessment packs to facilitate the patient pathway through community clinics and colonoscopy appointments.

·         Photocopy, email and post clinical documentation to assist in the management of patient pathways.

·         Retrieve/deliver case notes from/to appropriate departments, ensuring that the clinical systems are up to date to accurately reflect location of such.

·         Ensure all relevant patient documentation, patient information and case notes are prepared in readiness for clinics and clinical sessions.

·         Enter details onto Somerset Cancer Registry to assist in the monitoring of cancer waiting times.

·         Book patients to telephone clinics ensuring paper and clinical systems are up to date with accurate patient, appointment and demographic details.

·         Access local information systems to obtain patient information to assist in the preparation of case notes and updating of schedules.

·         Assist with the process of recalling surveillance patients via the Bowel Cancer Information System.

·         Maintain levels of office stock to enable smooth running of the service.

·         Maintain levels of bowel preparation and order when appropriate.

·         Liaise with health records staff, medical secretaries, other disciplines of staff and departments.  

·         Ensure any complaints or untoward incidents are dealt with in line with departmental and trust policies.

·         Undertake non routine/adhoc administrative duties as required to support the smooth running of the department.

·         Participate in the team briefs/meetings on a monthly basis, some flexibility around working hours may be necessary to attend.

·         Open e-mails on a daily basis to ensure effective communication is transparent across the service.

·         Operation of office equipment including photo copying of information to various departments both internal and external.  Adhere to the confidentiality disclosure.

·         Maintain accurate records to facilitate audit and analysis of performance.

·         Ensure a sufficient knowledge of all administration process within the department to enable continuity of service in the event of administration staff sickness.

·         Carry out other duties as appropriate to the post.