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Job overview

Are you looking for an exciting opportunity in operational management? Look no further, come and work with us and join our mission to create a ‘Better Bolton’.

We have a fantastic opportunity to join the Family Care Division as an Operational Business Manager (or Clinical Service Manager if from an AHP or nursing background). We are seeking an individual of high calibre, with NHS management experience, that is both inspirational and highly motivated to support the delivery of high quality care through operational leadership.

In this role you will be required to work closely with our Clinical Leads as well as experienced speciality teams to provide both operational management and strategic direction.  A proven ability to engage clinical and managerial teams is essential, as is the ability to deliver high performing services within budget, in a cycle of continuous improvement.  You will be encouraged to generate and develop ideas and reporting to the Deputy Divisional Director of Operations for Family Care.

We can also offer you a significant amount of support to develop yourself further, including access to our Bolton Operational Manager development programme, bespoke personal development plans, coaching and mentorship and 1:1 support from your operational colleagues.

Main duties of the job

This role will cover Childrens services, including outpatient, and community. The role requires an individual with passion, commitment, excellent communication skills, vision and the desire to drive standards and lead on service improvement. 

To manage and co-ordinate the ongoing work and service development of the operational area using strategic, business and operational skills to ensure the service meets required performance targets, in line with national requirements, local strategies and objectives.

This will require the Operational Manager to provide business and managerial support to the Clinical Teams in order that the activity, quality, safety and financial objectives are successfully delivered. In particular the Operational Manager will be responsible for ensuring that patients receive treatment within contractually agreed waiting time maxima for the whole service.

The Operational Manager will need to develop good working relationships with other Divisions and branches within the same Division. Ensure that a locality orientation is blended with a pan-Trust focus where required, and that there is constructive, collaborative working with colleagues within the trust at all times and external Trusts and agencies as required.

To develop and sustain links with key primary, specialist, secondary and tertiary care colleagues, to facilitate integrated care pathways and congenial working arrangements.

To Deputise for the Deputy Divisional Director of Operations.

Working for our organisation

Why Bolton?

Bolton NHS Foundation Trust is an integrated provider of acute, intermediate and community health care serving the population of Bolton. This provides us with an opportunity for our services to work closely with our partners in primary care and the local authority to ensure a seamless service for our patients.                                                          

Here at Bolton our patients are at the heart of everything we do. We ensure our patients receive the highest quality of Care and are guided by our trust Values. We are proud that our Trust is a centre of excellence for maternity, neonatal and care for children, and that it has been rated as Good by the Quality Care Commission (CQC). This is in recognition of the patient experience and quality of care that our staff provide to patients. It is also supported by our Nursing, Midwifery and Allied Health Professional Framework for Professional Practice.

The aims of this Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.