Crynodeb o'r swydd
Teitl cyflogwr
Ward Clerk - Rakehead Rehabilitation Centre
Band 2
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Trosolwg o'r swydd
Intermediate Care Directorate is looking to recruit a part time Ward Clerk to support the friendly team at Rakehead Rehabilitation Centre
To provide clerical support to enable the ward to provide an effective and efficient patient service. You will be the first point of contact for callers to the centre and will need to have a professional, friendly and empathic approach to the job.
Prif ddyletswyddau'r swydd
To assist nursing staff in the reception of patients and relatives to the ward and perform administrative duties. To liaise with patients and relatives in a caring and empathic way. Undertaking clerical duties as directed by the Ward Manager and other colleagues
Gweithio i'n sefydliad
We’re looking for someone who wants to make a positive difference to our patients and their carers. You’ll make it happen by taking responsibility, building trust and respect and working together to deliver excellence to our service users. Where we can, we also like to keep things simple so that we all contribute to making ELHT an effective, positive and rewarding place to work.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
1. Assist nursing staff in the reception of patients and relatives to the ward
2. Clerical duties associated with the admission, transfer and discharge of patients.
3. Enter patient information on a computerised Patient Administration System.
4. Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, e mail etc. To maintain of the effective running of the ward.
5. Ensure case notes are efficiently obtained, distributed and maintained
6. Filing episodic clinical and nursing notes
7. Filing investigation reports.
8. Request x-rays, pathology reports from the appropriate departments.
9. Communicate/consult with other departments, internal and external to the Trust, in furtherance of the service provided to patients.
10. Make follow-up appointments for patients when necessary.
11. Order and maintain levels of stock stationery, etc.
12. Collect and distribute mail.
13. General office duties e.g., filing photocopying etc.
14. Ordering transport for patients for discharge or to appointments.
Manyleb y person
essential
Meini prawf hanfodol
- Keyboard/Computer skills
- Clear and accurate written/verbal communication and effective listening skills.
- Provide reasonable flexibility in terms of hours worked, including weekends. Willing to adapt to the changing needs of the service.
- Ability to understand and comply with procedures
Meini prawf dymunol
- Reception/ front desk experience
- Familiar with computer systems
- Customer service awareness /or similar training
- Demonstrable personal drive and commitment to develop skills
Skills
Meini prawf hanfodol
- Ability to work as part of a team
- Un understanding of confidentiality
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Alison Roberts
- Teitl y swydd
- Clinical Lead
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01282 804824
Rhestr swyddi gyda East Lancashire Hospitals NHS Trust yn Gwasanaethau gweinyddol neu bob sector