Job summary
- Main area
- Volunteer
- Grade
- Volunteer
- Contract
- Voluntary: Volunteer
- Hours
- Flexible working
- Other
- Job ref
- 331-X15673123-A
- Employer
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Employer type
- NHS
- Site
- WGH, RLI, FGH
- Town
- Cross Bay
- Salary
- Volunteer
- Closing
- 05/11/2024 23:59
Employer heading
![University Hospitals of Morecambe Bay NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/125.png)
Volunteer - Macmillan Support
Volunteer
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the gov.uk website.
Job overview
To support/assist the Service Manager to ensure that anyone affected by cancer receives personally tailored information covering practical, emotional and financial concerns/needs.
As the Volunteer within the Macmillan information and Support Service, you will be here to welcome and greet visitors, making people feel comfortable, listening to and sign posting people to the appropriate service or Healthcare Professional.
Main duties of the job
Welcoming people and putting them at ease – this may be by making a cup of tea and having a chat.
Supporting people by responding to offering a quiet place to talk room and by involving the information Service Manager as needed.
Providing a friendly listening ear.
Explain the resources and services available.
Collecting and recording information about people who use the service using data base or paper questionnaires
Answering the service telephone and accurately recording the messages, referring complex enquiries to the Information Service Manager.
Keeping the Information displays stocked and up-to-date.
Printing leaflets.
On occasions, setting up and closing down the service.
There will be opportunities to be involved with local events, representing the Hospital Trust and Macmillan.
Working for our organisation
We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Experience
Essential criteria
- Experience in working with others
Documents to download
Further details / informal visits contact
- Name
- Shirly Rigby
- Job title
- Volunteer Coordinator
- Email address
- [email protected]
- Telephone number
- 01539715288
- Additional information
Shirley Rigby - Volunteer Co-ordinator
Telephone: 01539715288
Barry Rigg FCMI - Local Community Engagement Manager
Email: [email protected]
Telephone: 01229 870870
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