Crynodeb o'r swydd
- Prif leoliad
- Information Technology
- Gradd
- NHS AfC: Band 6
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 241-679CD-24
- Cyflogwr
- Bolton NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Bolton NHS Foundation Trust
- Tref
- Farnworth, Bolton
- Cyflog
- £35,392 - £42,618 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 30/08/2024 23:59
Teitl cyflogwr
![Bolton NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/100.png)
Senior Network Specialist
NHS AfC: Band 6
Trosolwg o'r swydd
An exciting opportunity has arisen for a dynamic individual who is keen to be at the forefront of IT innovation within the NHS. Based out of Bolton Hospital you will be part of a dedicated, network team delivering both Technical Support and Projects to the medical services across the Bolton Metropolitan Borough. This will include approximately 7,500 Bolton NHS Foundation Trust employees based both at the hospital and at 25 community sites as well as support for the Bolton GP's and CCG which cover 1,300 staff across 50 sites.
With a wide range of technical infrastructure, it can provide a comprehensive and structured career path and allows you to get exposure to many advanced technologies. It is an exciting time for the Bolton healthcare economy with investment and development of the IT Infrastructure of which this role will be a key part.
Strong IT technical skills, excellent communication, reporting and documentation skills are essential.
The Trust aims are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.
Previous applicants need not apply.
Prif ddyletswyddau'r swydd
The role of Senior Network Specialist is crucial for the effective delivery and support of a secure and robust network infrastructure across Bolton.
Responsibilities range from administration task and supporting the Network Manager implement complex network solutions to meet the needs of Trust services and external partners.
The post holder will support the day to day running of the Network infrastructure, in close collaboration with the network team.
The role will ensure that the management; configuration; maintenance and implementation of enhancements to the current network infrastructure across Bolton NHS Foundation Trust are completed in line with agreed procedures.
Gweithio i'n sefydliad
The Trust is a great place to work, evidenced by the most recent NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy, and it is a truly exciting time for the Trust with investment and development of the IT Infrastructure of which this role will be a key part.
We hope the above has encouraged you to join a high-performing IT team in an equally high-performing Trust! We look forward to hearing from you.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
The role of Senior Network Specialist is crucial for the effective delivery and support of a secure and robust network infrastructure across Bolton.
Responsibilities range from administration task, supporting the Network Manager and implement complex network solutions to meet the needs of Trust services and external partners.
The post holder will support the day to day running of the Network infrastructure, in close collaboration with the network team. The role will ensure that the management; configuration; maintenance and implementation of enhancements to the current network infrastructure across Bolton NHS Foundation Trust are completed in line with agreed procedures.
Key Responsibilities
To support the Trust’s Local and Wide Area Networks and connections to the NHS Wide Area
To ensure any proposed changes to the network design are compliant with the Trust’s corporate strategy; Information governance (IG) guidance; ITIL best practise and NHS IP addressing scheme.
To support and maintain network security to ensure the Trust meets its requirements under the NHS Executive “Code of Connection”.
To undertake tasks associated with securing availability and performance of network and voice infrastructure services.
To monitor the day to day availability, capacity and performance of network infrastructure services, and assist the Network Manager in the delivery of effective availability, capacity and performance management.
To assist in documenting the architecture of the Trusts Local Area and Wide Area Network infrastructure.
To measure network load and performance and provide reports and statistics.
Maintain accurate up to date network schematics, addressing data, site plans and cable layouts.
Ensuring that Trust change controls are adhered.
To liaise with 3rd party network suppliers regarding the delivery of network hardware and software support. To log fault calls and ensure they are dealt with in the appropriate manner e.g. external engineers are called to site if required in order that the services of the Trust is not adversely affected.
To provide high quality Network support as required, to all users connected to the Trusts’ infrastructure environment using diagnostic tools and fault finding techniques to identify root causes.
To work with the Network/UC Manager to plan and implement changes to network infrastructure systems to support the VOIP deployment, ensuring that issues are addressed by improvements in capacity and performance.
To provide network support for new system implementations, participating in project teams as required. Working on projects and assignments either as directed or under own direction, reporting progress as required by the Network Manager.
To support the Network Manager in ensuring that appropriate disaster recovery plans are in place in the event of technology failure.
To work according to the defined incident/problem/change management process. Systematically and within SLA times carry out assignments originating from the Service Desk ensuring incident/problems are kept to a minimum. Maintain accurate log entries of requests with fault details and contract information, also
To ensure that all aspects of information security and confidentiality are adhered to, with particular regard to the Data Protection Act (2018) and ISO 27001
Participate in the ICT on-call rota
Undertake such training as may be required to maintain, strengthen or develop skills relevant to the post
Work with customers and team members to resolve ongoing technical issues (Root Cause Analysis) and ensuring effective communication at all times.
Attend sites to troubleshoot and test, replace and maintain network equipment, when required.
Ensure backups are taken and maintained for network related hardware and software
Work alongside various teams within the Informatics department, keeping team members up-to-date as and when required.
Work alongside PMO and Project managers as a technical work stream to deliver projects in a timely and efficient manner with awareness of Prince 2 Standards.
Carrying out Site Surveys and documenting findings in a clear and concise manner.
Participate in working across other shift patterns when service demands, including evenings and weekends.
To undertake other assignments in accordance with the priorities agreed by the CTO.
Manyleb y person
Education/Qualifications
Meini prawf hanfodol
- Educated to degree level in IT-related subject or equivalent qualifications/experience
- Cisco certified Network Associate (CCNA) or evidence of working towards another relevant technical discipline or equivalent level of experience of working at a similar level.
- Evidence of continuing professional development.
Meini prawf dymunol
- Cisco Certified Network (CCNP) Professional
Experience
Meini prawf hanfodol
- Significant experience of resolving faults on enterprise networks
- Significant experience of working in an IT customer support environment and providing a high level of customer service
- Evidence of good performance in current role.
- Effective team player
- Proven ability to work without supervision and act on own initiative, working to tight and often changing timescales
- Proficient in Microsoft Office products
- Organisational skills
- Problem solving skills and ability to respond to sudden unexpected demands
- Experience of interpreting data, creating reports; designs and topology, developing or programming and maintaining documentation relating to hardware and applications support
- Experience of Cisco IOS installation and configuration
- Experience of planning and installing LAN / WAN networks.
- Experience of managing Enterprise Remote Access and VPN solutions
- Good knowledge of networking principles to include strong understanding of TCP/IP, IP subnetting, VLANs, QoS, DNS, DHCP, SSL, routing and switching.
- Good understanding of WAN technologies Including MPLS.
- Knowledge of Network resilience and disaster recovery.
Meini prawf dymunol
- Experience of Extreme IOS installation and configuration
- Experience of working within the NHS
- Experience in supporting server software and hardware.
Skills and Abilities
Meini prawf hanfodol
- Excellent verbal and written communication skills
- Excellent interpersonal skills, communicates effectively at all levels with a variety of internal and external individuals including clinicians
- Ability to communicate technical solutions to non-technical individuals of all levels and disciplines
- Ability to provide and receive complex and sensitive information
- Ability to influence and gain commitment from key stakeholders at all levels
- Ability to analyse complex facts and situations and develop a range of options
- Must be able to prioritise own work effectively and be able to direct activities of others
- Adaptability, flexibility and ability to cope with uncertainty and change Review incident tickets and resolve open tickets in a timely and professional manner, responding to end-users appropriately and within established SLA standards, communicating call status and ensuring a positive client experience
- Support the identification and resolution of service incidents and problems, co-ordinating resolution with third party suppliers and senior engineers as appropriate
Meini prawf dymunol
- Computer skills for the use of presentations, reports and statistical analysis e.g. PowerPoint, Excel and Word programmes.
- Support the delivery of projects to Prince 2 Standard on time, to quality standards and in a cost effective manner
Other
Meini prawf hanfodol
- To be able to travel around the area of work
- Able to participate in an on-call rota
- Be prepared to work outside of normal working hours to ensure testing and implementation can occur in order to minimise disruption to service users
- Contributes to the development of IM&T training packages
- Responsible for the proper and safe use of expensive IT equipment including installation and/or repair and maintenance of physical assets
- Be prepared to travel within the Trust geographical area as required by the role
- Used to working in a busy environment
- Valid U.K. Driving License
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Carl Carcione
- Teitl y swydd
- Data Centre Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01204 390950
Rhestr swyddi gyda Bolton NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector