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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-BAY659-CS
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
The post holder will work across Lancaster, Morecambe, Kendal and Barrow
Town
Flexible across the Bay
Salary
£22,816 - £24,336 per annum (subject to confirmation)
Salary period
Yearly
Closing
12/07/2024 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Network Administration Support

Band 3

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

We are excited to be able to advertise for a Network Assistant development opportunity within the Bay Network.

We are looking for a highly motivated, pro-active individual who has excellent communication and interpersonal skills, lots of initiative and is looking for their next challenge.  

The role will commence as a Network Assistant with a 12-month programme to support the successful candidate to develop and enhance their skills.

On successful completion of the 12-month competency based programme the role will progress to a Personal Assistant for the Senior Leadership Team in the Bay Network. 

On a day to day basis over the 12 months, you will have the support you need to learn new skills to ensure you are ready to be reactive, responsive and flex to support the Senior Leadership Team.

The post is part of a small team working across the Bay Network which comprises of Lancaster, Morecambe, Kendal and Barrow areas.  The location of the post will be flexible within the network.

While this is a demanding and busy role, the successful candidate is required to be able to demonstrate the Trust values and standards of behaviour expected by the organisation and meet the responsibilities of the job description and person specification.

Main duties of the job

  • Provide secretarial support/cover to admin team/clinicians/management including Inpatient admin.
  • Answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
  • Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.
  • Order supplies / services when required using our e-procurement service/NHS Supplies.
  • Provide an administrative support to include typing of routine information such as reports, appointment letters and other correspondence on behalf of the team, ensuring a high standard in accordance with Trust standards.
  • Attend and take minutes as directed by their Manager, administer and service meetings as required as part of the smooth running of the service.

Working for our organisation

Lancashire and South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.

 

Detailed job description and main responsibilities

Please see the attached job description and person specification for full information on the main responsibilities. 

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 in Business Admin OR equivalent experience

Knowledge

Essential criteria
  • Evidence of working with Microsoft Office applications
  • Evidence of working with databases

Experience

Essential criteria
  • Evidence of working with members of the public
  • Evidence of working within an office environment

Skills

Essential criteria
  • Good level of grammar and numeracy skills
  • Ability to communicate effectively - both written and verbally

Personal

Essential criteria
  • Evidence of being a team player
  • Evidence of commitment to working flexibly and undertaking the travel requirements of the role

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Cook
Job title
Locality Admin Lead
Email address
[email protected]
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