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Crynodeb o'r swydd

Prif leoliad
Endoscopy
Gradd
Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
438-PB1973
Cyflogwr
Lancashire Teaching Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Lancashire Teaching Hospitals
Tref
Fulwood
Cyflog
£26,530 - £29,114 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
06/09/2024 23:59
Dyddiad y cyfweliad
19/09/2024

Teitl cyflogwr

Lancashire Teaching Hospitals NHS Foundation Trust logo

Administrative Team Leader

Band 4

Trosolwg o'r swydd

An exciting opportunity has arisen for an enthusiastic and motivated Administrative Team Leader to join our JAG accredited Endoscopy Service at Lancashire Teaching Hospitals.  

Leading a dedicated team of Endoscopy Schedulers the role will support the delivery of timely and accurate patient bookings for Endoscopy Patients. The successful candidate will be responsible for the direct line management of a team of Schedulers and Receptionists working in a busy and dynamic department. The Team Leader role is integral to the effective provision of cancer treatment and Gastrointestinal diagnosis.  

The applicant must have acute attention to detail, excellent interpersonal skills and a strong ability to lead, often under pressure.

An understanding or experience with hospital bookings, patient centre care is essential.  Previous line management would be beneficial but not essential. The applicant must have a can-do attitude towards problem solving and an interest in streamlining service performance. A positive and collaborative manner is key to working in the NHS environment.

Prif ddyletswyddau'r swydd

The Team Leader will be responsible for the day-to-day performance of the scheduling team, undertaking appraisals, identifying and addressing training needs and ensuring there is a robust and consistent service at all times.

You will facilitate a working environment which fosters effective and respectful working to support the overall performance of the unit.

Participating in regular data collation and managing the timely rescheduling of last minute urgent changes to patient bookings. In addition, you will lead on the management and reporting of the Endoscopy planned and active waiting lists, ensuring patients are booked in line with national standards and Cancer wait times.

You will work closely with the Endoscopy Service Manager, Nursing team and Clinicians ensuring timely bookings are made and communicated to patients both verbally and written. 

Gweithio i'n sefydliad

The endoscopy service is delivered over two sites, Royal Preston Hospital (RPH) and Chorley and South Ribble Hospital (CDH). We serve a population of 370,000 people.

Both endoscopy units are Joint Advisory Group (JAG) accredited. JAG accreditation demonstrates that we achieve a high quality and safe service ensuring excellent patient experience. Accreditation allows our Trust to complete procedures for the Bowel Cancer Screening Programme for those between 60-74 years, and the Bowel Scope Screening for those of 55 years of age to remove polyps from the colon, help prevent bowel cancer and also detect asymptomatic cancers to improve outcomes.

We complete a range of endoscopic procedures; gastroscopy, colonoscopy, flexible sigmoidoscopy, bronchoscopy, ERCP and EUS. We provide a range of breath tests including for bacterial overgrowth, lactose intolerance and helicobacter pylori.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For further information on this role, please see the attached detailed Job Description and Person Specification.

Manyleb y person

Qualifications & Education

Meini prawf hanfodol
  • Educated to GCSE standard or equivalent with Grade C or above in Maths and English
Meini prawf dymunol
  • Supervisory or Management qualification

Knowledge & Experience

Meini prawf hanfodol
  • Experience of waiting list management
  • Experience of working under pressure and managing a large workload
  • Understanding of NHS performance targets
  • Previous NHS experience
Meini prawf dymunol
  • Supervisory /team leader experience
  • Experience of working in an Endoscopy department

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoDisability Employment CharterArmed Forces Covenant Gold AwardDisability confident employerInclusive Top 50 LogoStep into healthHappy to Talk Flexible Working

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Naomi Rawcliffe
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01772 521703
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg