Trosolwg o'r swydd

We are looking to recruit to the post of Clinic Supervisor in the community: -

Atherton Health Centre - Part time, 18.75 hours per week, Wednesday 12.45 pm to 5.00 pm, Thursday 8.30 am to 5.00 pm and Friday 8.30 am to 4.30 pm. 

The post holder will provide administrative and clerical support to the clinical services based within the clinic.

They will provide a front-line service to patients and visitors as well as acting as a focal point within the clinic to ensure the smooth running of services and the facility.

The post holder will be supported by an Admin Co-ordinator who is based on site.

The post holder will be required to provide cover at other clinics across the borough as service needs require. Therefore, an ability to travel across the Trust independently will be essential.

This post involves contact with patients and families face to face in the clinics. Therefore, it cannot be ruled out that the post holder may come in to contact with people who have COVID-19, although the Trust provides PPE and takes all reasonable steps to ask patients with symptoms to cancel appointments.

A Standard DBS will be obtained during pre-employment checks.

*Applicants who have already received feedback that they are unsuitable for the position need not apply - unless they have taken steps to strengthen their application to demonstrate and evidence how you meet the essential criteria since that decision. *

Prif ddyletswyddau'r swydd

As a valued member of the administration team, you will be the first point of contact within a community clinic/health centre ensuring excellent customer care is provided to all patients, staff and visitors to the site.  Your role will be central to ensuring the smooth running of clinical services within the building. 

Local teams consist of a receptionist and a clinic supervisor (this post).  An admin coordinator has responsibility for overseeing the work in several sites although may not be based at your site.

The Support Services Team currently works out of 15 clinics and health centres.   Each has different clinical services running and different clinical teams based there which affects how we offer support at each site.  Working across so many sites presents challenges but over the years we have built strong relationships, and the team is very supportive.

Flexibility is key as no two days are the same.

Excellent customer care and communication skills are essential as we are very much a people centred service.

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.

Gweithio i'n sefydliad

Choose Well – Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.