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Job summary

Main area
Mental Health
Grade
Band 4
Contract
Fixed term: 12 months
Hours
Full time - 37.5 hours per week
Job ref
351-SPS1106-EJ-B
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
L7F9 L9058 Management CYPMH Integrated
Town
Preston
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
09/07/2024 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Personal Assistant

Band 4

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

Based at Westgate House, Skelmersdale

We are seeking a highly organised and efficient Personal Assistant to join our team and support the Service Manager for Performance and Patient Flow and the Associate Director of Children in Young People Mental Health Services (CYPMH/ CAMHS). Your contribution will be instrumental in delivering a new integrated Thrive model, a transformative initiative that will revolutionise the CYPMH service and transform the lives of young people.

Role Overview:

As a Personal Assistant within our dynamic team, you will play a pivotal role in supporting our senior management in delivering efficient and effective services. Your role will involve comprehensive administrative support, managing complex diaries, organising meetings, and handling confidential correspondence. You will be the key point of contact for both internal and external stakeholders, playing a crucial part in facilitating smooth communication and operations within our services.

 

Main duties of the job

The PA must be able to act as an effective ‘gatekeeper’ and must therefore have excellent negotiation, diplomacy and interpersonal skills. The post holder will have knowledge of all the relevant administrative and secretarial procedures applicable to this role as well as the ability to deal with non-routine activities that arise.  Problem solving is an integral part of the role. 

The role will involve contact on a daily basis with a wide range of people – both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player and a ‘completer-finisher’, with very strong communication skills and an eye for detail. 

The post holder is expected to manage their own workload and work flexibly in support of the wider PA service and network management team if required. The post holder must be capable of working on his/her own initiative, whilst maintaining a high level of confidentiality and discretion at all times. 

 

  • Provide comprehensive administrative and secretarial support to the Service Manager and Associate Director.
  • Manage and prioritise complex diaries, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
  • Prepare and distribute documents, reports, and presentations for key meetings and events.
  • Act as a liaison between the senior management and other staff members, external partners, and stakeholders.

 

Working for our organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

 

Detailed job description and main responsibilities

Please see attached the job description and person specification for more information about this role. 

Person specification

Education/Qualifications

Essential criteria
  • NVQ Level 4 in Customer Care or Business Administration – or equivalent experience Demonstrable commitment to Continuous personal development.

Knowledge

Essential criteria
  • Awareness of issues in the Mental Health Network. Intermediate knowledge of a range of administrative procedures and practice.

Experience

Essential criteria
  • Previous experience as a Secretary/Administrator including diary management Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment. Experience of supporting and minuting meetings.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Esther Carter
Job title
Medical Secretary & PA Lead
Email address
[email protected]
Telephone number
07966415082
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