Swydd wag: Business and Project Support Officer, Lancashire Teaching Hospitals NHS Foundation Trust, Preston

Crynodeb o'r swydd

Prif leoliad: Administration
Gradd: Band 4
Contract: Secondiad: 5 mis (Post will end 31st October 2024)
Oriau: Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd: 438-PB1910

Cyflogwr: Lancashire Teaching Hospitals NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Royal Preston Hospital
Tref: Preston
Cyflog: £25,147 - £27,596 Per annum, Pro Rata
Cyfnod cyflog: Yn flynyddol
Yn cau: 07/07/2024 23:59

Business and Project Support Officer

Band 4

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Provide a range of administrative and project support work to Facilities Services, to enable the department to improve its service to the patients it serves.

Act as the responsible person for oversight, input, and maintenance of applications, with a focus on Healthroster and other applications including but not limited to MiC4C (environmental audit), Accommodator (Accommodation management), Menu mark (Catering management including POS) Smartpage and TMS (Domestic Time Management system).

Lead on specific work streams, ensuring plans are in place for the completion of complex activities.

Provide high level support to projects / programmes which will include undertaking specific pieces of work. Support production of written reports and documents e.g. programme / project updates and high-level reports.

Develop and ensure new processes and procedures are in place as they change through service improvement work. Ensure communication with all stakeholders and provide training if required.

Manyleb y person

Qualifications

Meini prawf hanfodol

• Diploma level qualification in project management and/or administration/information.
• ECDL qualification or relevant experience.
• Educated to NVQ level 4 in a relevant subject or equivalent previous proven experience, together with a high level of numeracy and written and spoken English.

Meini prawf dymunol

• Basic training qualification.
• Advanced EDCL.
• Prince 2 Foundation or equivalent.

Knowledge

Meini prawf hanfodol

• Significant project support experience including, initiating, and maintaining office systems.
• Knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, and Access.
• Can demonstrate experience in dealing with the public and dealing with sensitive and confidential information.
• Advanced keyboard skills.
• Experience and understanding of project / programme methology and monitoring.
• Understanding of project and programme management methodologies, governance frameworks and processes used to support a Project Management office (PMO).
• Understanding data collection, collation and inputting into complex spreadsheets and documents.
• Experience of producing reports in line with key project reporting mechanisms.

Meini prawf dymunol

• Knowledge of NHS issues.

Skills

Meini prawf hanfodol

• Clear communicator with excellent written, data entry and presentation skills: capable of constructing and delivering clear information / instructions to staff and service users.
• Ability to work under pressure in a busy working environment and able to multitask.
• Able to work on own initiative, organising and prioritising own workload to changing and sometimes tight deadlines.
• Effective team and multi-disciplinary team working.
• Ability to maintain confidentiality and trust.
• Professional, calm and efficient.

Behaviours

Meini prawf hanfodol

• An understanding of working within a diverse workforce.
• A proven reliability with excellent time keeping and attendance record.
• Able to demonstrate integrity and honesty.
• Committed and conscientious approach to work.
• Self-motivated.
• Flexible approach.

Thanks for taking the time to view this advert; we’re looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can. We’ll contact you by e-mail to update you on the progress of your application so please check the e-mail account that you applied from (including spam/junk) regularly.

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available Here

To support you in your application process we’ve created a What we can offer you guide that shows what you can expect when you join our hospitals. The guide includes links to our strategic aims and objectives as well as our values, development support and rewards and benefits. To help you get the best from your application we’ve also put together two guides to help you make your application the best it can be. Just click here and here to go through them, or have them open as you complete your application.

We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Use of Artificial Intelligence (AI) when writing job applications

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. There is also a risk that it can generate false or misleading information.

AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by Lancashire Teaching Hospitals and could negatively impact your chances of success in the application process.

We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.

Supporting Information

The supporting information section is an opportunity for you to showcase how your qualifications, knowledge, skill and experiences align with the requirements and criteria outlined in the job description and person.

Our recruiting managers score applications based on the criteria listed in the person specification. They will be looking for evidence of how you meet these criteria. To increase your chances of securing an interview, provide examples of how you have applied your skills and knowledge in real-life situations. Share work-related successes and challenges you’ve navigated that align with the criteria. These could be from various aspects of your life, including work, education, and personal experiences.

Consider structuring your supporting information section with clear headings or bullet points. This approach will help both you and the recruiting manager navigate through your application more effectively.

Working Smarter pledge

We are reminded everyday of how important life is, so as part of our Working Smarter pledge we offer a variety of flexible working options and wellbeing support to enable our people to find and maintain the right work-life balance.

Secondments

If you are applying for a secondment role please ensure you have agreement from your current line manager prior to attending an interview. Also please ensure you have read the LTHTR Secondment Policy. A copy of this can be found on the intranet or by contacting [email protected]

Young People

Please note a young person must be in part-time education or training until they’re 18. therefore if you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role.

Disclosure and Barring Service checks

If the role you’ve applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one-off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £22, Standard DBS check £22 and Enhanced DBS check £42. You should be aware that if you are successful in obtaining a position that requires a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here.

In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working. This includes mask wearing and adherence to social distancing at all Trust sites.

NO UNSOLICITED ADVERTISING COMPANY APPROACHES

For more information about the Trust take a look at our Application Guide or visit our website www.lancsteachinghospitals.nhs.uk You can also keep up to date with us on Facebook, Twitter, Linked In and Instagram.

We look forward to hearing from you soon!