Job summary
- Main area
- Mental Health
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 9:00-17:00)
- Job ref
- 351-SPS1375-TG
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Westgate House, ,
- Town
- Skelmersdale.
- Salary
- £24,625 - £25,674 subject to confirmation
- Salary period
- Yearly
- Closing
- 14/04/2025 23:59
Employer heading
Clinical Administrator
Band 3
Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:
• Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
• Specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Community physical health and well-being services for children and adults.
The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.
Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.
Job overview
We are offering an exciting opportunity for an experienced and enthusiastic person to support the Child and Adolescent Mental Health Team. This post is based at Westgate House, Hillside Health Centre, Skelmersdale.
The post is 37.5 hours per week and is a permanent post within the team. Working hours are Monday – Friday, 9am – 5pm.
Qualifications needed: NVQ level 3 administrative qualification or equivalent experience, RSA 2 or equivalent, ECDL or equivalent experience.
This is an exciting opportunity for enthusiastic and motivated individuals to join a community based children’s mental health service and work as part of a multi-disciplinary team. This team includes psychological therapists, nurses and psychiatrists.
You must be able to provide efficient administrative support and have excellent IT, keyboard and data inputting skills. You will also require strong interpersonal skills, be able to demonstrate initiative and the ability to organise your workload effectively.
The work is varied, interesting and demanding and candidates need to be organised, flexible and reliable. We are looking for people who possess the ability to meet the demands of the service, and also to be able to communicate with a wide range of people, including patients, carers and health care professionals.
Work Pattern: Full Time
Hours/sessions per week: 37.5 hours per week
Main duties of the job
The post holder will provide a comprehensive administration and information service and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.
The post holder will be aligned to a specific clinical team and is required to work flexibly in response to the needs of the service providing cover to other teams on various sites as directed by the Team Leader in liaison with Locality Admin Co-ordinator to ensure continuity of a quality service.
- Receive allocate and despatch internal /external mail in line with the Trust policy.
- To be the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust.
- Provide a comprehensive administrative service which will include minute taking, cover compilation of reports and other correspondence on behalf of the team manager and other members of the team, ensuring a high standard in accordance with Trust standards.
- To create and maintain effective working relationships with staff at all levels, internal and external across the whole health economy
Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Detailed job description and main responsibilities
- Work collaboratively with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.
- To provide a secretarial function to the Team Leader and Deputy Team Leader.
- To arrange supervisions and PDRs on the Managers behalf.
- Attend and participate in team meeting and admin services meetings as required
Please see attached Job Description and Person Spec for further details on this role.
Person specification
Education
Essential criteria
- NVQ Level 3 in Customer Care or Business Administration – or equivalent experience
- Demonstrable commitment to continuous personal development.
Desirable criteria
- Good level of general education
Knowledge
Essential criteria
- Awareness of issues in the Mental Health Network.
- Knowledge of a range of administrative procedures and practice.
Desirable criteria
- Interest in current issues particular to a Foundation Trust and the network
- Knowledge of NHS management processes
Experience
Essential criteria
- Previous experience as a Secretary/Administrator including diary management
- Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment
- Experience of supporting and minuting meetings.
Desirable criteria
- Experience of working within an MDT preferably within an NHS environment.
Skills and abilities
Essential criteria
- Takes a pro-active approach to tasks.
- Ability to communicate effectively at all levels using e-mail, telephone or face to face.
- Able to demonstrate skills in organising and prioritising of diaries and schedules
- Proven experience in producing minutes.
- Accurate keyboard skills for producing reports and correspondence etc. including live note taking at RSA II or equivalent.
- Well-developed administrative skills.
- Capable of working under pressure and using own initiative; able to prioritise workload
Other
Essential criteria
- Willingness to travel to different locations within the network/Trust
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Rachel Lynch
- Job title
- Recruiting Manager
- Email address
- [email protected]
- Telephone number
- 01695684262
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