Job summary
- Main area
- Medicine
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 302-25-7134874M
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Albert Edward Infirmary
- Town
- Wigan
- Salary
- £24,169 per annum, pro rata
- Salary period
- Yearly
- Closing
- 04/05/2025 23:59
Employer heading

Healthcare Support Worker - Lowton Ward
NHS AfC: Band 2
Choose Well - Choose WWL
Job overview
We are seeking a Healthcare Support Worker (HCSW) to commence on Lowton ward, a medical assessment unit, within in the Division of Medicine.
If you wish to be considered for the position available please click apply now to complete an application form. Throughout the application form, and particularly in the supporting information, please ensure you clearly demonstrate how you meet each of the criteria on the person specification.
Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.
Main duties of the job
Function as a team member of the Multidisciplinary Team by assisting the Registered Nurse in the delivery of effective high quality patient care. All work undertaken by the post holder will be under direct supervision of the Registered Nurse.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
- Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
- Assist qualified nursing and medical staff where requested.
- Communicate with all members of the team to maintain a good service provision.
- Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
- Prepare and support the patient appropriately during any activity that is to be undertaken.
- Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
- Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
- Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
- Contribute to own personal development and take an active part in learning opportunities.
Person specification
Addtional
Essential criteria
- Flexible and able to work on any ward and site within the Trust
- Ability to work internal rotational shifts
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Knowledge
Essential criteria
- Effective understanding of confidentiality
Desirable criteria
- Knowledge of individualised patient care delivery
Skills
Essential criteria
- Effective communication skills – written and verbal
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Effective customer service skills
- Ability to deal with people from all backgrounds
- Proven ability to remain calm under pressure
Experience
Essential criteria
- Demonstrable ability to follow instructions
Desirable criteria
- Previous experience working in a hospital setting.
- Experience in documenting in patient records.
- Previous experience of working within a care environment.
Qualifications
Essential criteria
- Effective level of numeracy and literacy skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Danielle Littler
- Job title
- Ward Leader
- Email address
- [email protected]
- Telephone number
- 01942 778514
If you have problems applying, contact
- Address
-
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
- Telephone
- 07786527068
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