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Job summary

Main area
ESM
Grade
Band 2
Contract
Permanent
Hours
Part time - 20 hours per week (Monday - Friday 4pm-8pm)
Job ref
358-6427307-ESM
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Leicester Royal Infirmary
Town
Leicester
Salary
£22,383 per annum, pro rata
Salary period
Yearly
Closing
19/07/2024 23:59

Employer heading

NHS

Evening Ward Clerk

Band 2

We are actively promoting flexible working options, helping you to manage a work / life balance

Job overview

The Medical unit at Leicester Royal Infirmary Hospital are seeking to recruit an evening ward clerk.

This post is part time and only evenings are available at present. The successful candidate should have excellent communication skills, and a good understanding of basic computer skills. Knowledge of hospital Patient Center / HISS is an advantage; however training will be given to the right candidate.

Candidates should be enthusiastic, self-motivated and organised. A caring and compassionate outlook is also essential in dealing with the stressful and demanding situations that can occur within the ESM setting; however the main role of the ward clerk is to provide support for the medical wards  ensuring we maintain a live bed state. 

Main duties of the job

  • The applicant needs to have computer skills, good communication skills and experience of working in a team.

  • You will be the first point of contact when patients and visitors arrive onto our Ward, and will undertake such duties as maintaining a clean and tidy environment.

  • keeping our patient centre system up to date, including admission transfers and discharges of patients, taking responsibility for inpatient / outpatient notes.

  • answering telephone calls and queries from clients, relatives and members of the multi-disciplinary team and forwarding enquiries to appropriate staff as well as helping to ensure the smooth running of the ward by undertaking administrative duties in a timely manner.

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

high-quality care for all, 
being a great place to work, 
partnerships for impact, and 
research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

we are compassionate,
we are proud, 
we are inclusive, and 
we are one team 
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Detailed job description and main responsibilities

  • You will be responsible for covering all the medical wards in the evening, keeping the ADT's (admissions, discharges and transfers) up to date enabling us to maintain a live bed state.

  • completing the black book so all staff know where the patient has gone.

  • answering phone calls on the ward and liaising with the ward staff.

  • answering the door buzzer to allow relatives to enter the ward and helping with any enquiries. 

please see job description/person specification for full details on the role.

Person specification

Education

Essential criteria
  • Good standards of written and spoken English
  • Basic Computer skills
Desirable criteria
  • Relevant computer typing / secretarial courses

Experience

Essential criteria
  • Experience of working with the general public
  • Basic knowledge of clerical duties and responsibilities
Desirable criteria
  • Previous experience as a ward clerk / clerical duties within a health care setting

Intelegance & Social Skills

Essential criteria
  • Able to cope in stressful and demanding situations
  • Ability to work within a multidisciplinary team
Desirable criteria
  • Demonstrates willingness to develop self within role

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
kathryn cave
Job title
Ward Clerk Team Leader
Email address
[email protected]
Telephone number
0116 2585800
Additional information

Claire Brewin

ward clerk team leader

[email protected]

0116 2585412

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