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Job summary

Main area
Pay Services
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
358-6935343-COR
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Leicester General Hospital
Town
Leicester
Salary
£53,755 - £60,504 per annum / pro rota for part time hours
Salary period
Yearly
Closing
09/03/2025 23:59

Employer heading

University Hospitals of Leicester NHS Trust logo

Deputy Head of Pay Pensions and Benefits

NHS AfC: Band 8a

We are actively promoting flexible working options, helping you to manage a work / life balance

Job overview

We are looking for a dynamic, experienced, and ambitious Deputy Head of Pay Pensions and Benefits to help manage and transform our service.

 You will help manage the of the outsourced payroll and pension provider for UHL to ensure that we deliver on KPI’s and we continue to shape and transform the service in relation to pay, pensions and staff befits for all staff at UHL.

 The ideal candidate will be a strategic thinker, continually striving for service improvements and possessing strong leadership skills with the ability to quickly adapt to an ever-changing environment.

 You will be self-motivated and lead on implementing practices to enhance the service with the ability to work to tight deadlines with minimal supervision.

Main duties of the job

·     Requires specialist knowledge for procedures and practices relating to all terms and conditions of service e.g. Agenda for Change, NHS Pensions, Trust policies, 

 To challenge and propose changes that enhance the service delivery and to champion such changes to the trust

Be fully conversant with all systems used for payroll processing as well as those used for storing/retrieving data

          Analyse, investigate and resolve complex pay/financial queries and discrepancies from management, employees, and external organisations telephone and written, accurately and promptly and in a sensitive manner, understanding the need for confidentiality.

·       Maintain procedures to ensure that confidentiality, accuracy, and security of information is always maintained in accordance with current legislation, policies, and procedures. 

Assist the Head of Pay, Pensions and Benefits to develop payroll processes that that effective compliance and governance. 

·     Demonstrate effective stakeholder management across different services and at all levels. Pro-actively manage stakeholders, respond to and resolve conflict when this arises through facilitation or other appropriate mechanisms.

·       Deputise for the Head of Pay Pensions and Benefits during their absence, attending meetings and making decisions as necessary.

 

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Detailed job description and main responsibilities

·       Ensure flexibility of projects, and service relationship with projects if required to meet conflicting/changing requirements.

 

·       Propose changes that support new methods of service delivery and establish and continuously evaluate how to incorporate users more into reviewing the team’s processes and outputs.

 

·       To challenge and propose changes that enhance the service delivery and to champion such changes to the trust.

 

·       Be fully conversant with all systems used for payroll processing as well as those used for storing/retrieving data.

 

·       Requires specialist knowledge for procedures and practices relating to all terms and conditions of service e.g. Agenda for Change, NHS Pensions, Trust policies, Local agreements and Statutory legislation and relate them to the payroll environment.

·       To provide expert advice on data and compliance ensuring that Clinical Groups/ Corporate Services teams comply with all Trust requirements for payroll, pensions and staff benefits.

Person specification

Training and Qualifications

Essential criteria
  • Advanced Theoretical Knowledge of payroll , pensions and staff benefits acquired through qualification and/or experience. Post Graduate Diploma level or Equivalent relevant experience
  • Proven experience of managing and delivering an NHS payroll , Benefits and pension service
Desirable criteria
  • IPPM Diploma

Experience

Essential criteria
  • Exceptional team leader and customer service skills Current experience of staff management
Desirable criteria
  • Contract management experience of an external payroll , pensions service

Communication Skills

Essential criteria
  • Strong communication and interpersonal skills giving the ability to influence at senior levels and proven networking skills that help change and transformation become embedded in the wider trust,

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Gemma Smith
Job title
Head of Pay Pensions and Benefits
Email address
[email protected]
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