Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Respiratory
Grade
NHS AfC: Band 4
Contract
Fixed term: 12 months (secondment will be considered)
Hours
Part time - 30 hours per week
Job ref
358-6435719-RRCV
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Glenfield Hospital
Town
Leicester
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
24/07/2024 23:59

Employer heading

NHS

Medical Secretary

NHS AfC: Band 4

We are actively promoting flexible working options, helping you to manage a work / life balance

Job overview

Part Time 30 Hours to cover maternity leave for 12 months

An exciting opportunity has risen within the Renal, Respiratory, Cardiology & Vascular CMG for a Medical Secretary to support the Respiratory Administration Team at Glenfield Hospital.

The post holder will be experienced at dealing with customers / patients and able to work with accuracy in order to provide high quality secretarial work.

You should be able to work well under pressure and have the ability to prioritise your own workload possessing excellent organisational skills and being able to identify and escalate any problems to the Management Team in a timely manner.

Main duties of the job

  • To provide leadership for the clinical facing administration teams, and may undertake day to day supervision of the Medical Administration Team/s, induction and training of the Medical Team Administrators.

  • Often being the first point of contact for patients the role is intrinsically linked to the patient journey by supporting the clinical multi-disciplinary team, in line with the UHL Values.

  • To provide a full secretarial and administrative support service to the clinical / medical team/s.

  • To monitor and ensure clinical correspondence is produced and compliant with the Trust quality standards.

  • To provide support and guidance to patients, carers, relatives, company representatives and others making contact with the service.

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
 
We have four primary goals:
 
  • high-quality care for all,
  • being a great place to work,
  • partnerships for impact, and
  • research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
 
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
 
  • we are compassionate,
  • we are proud,
  • we are inclusive, and
  • we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
 
About the University Hospitals of Leicester NHS Trust:
 
 

Detailed job description and main responsibilities

To provide an administrative and secretarial service to the clinical / medical teams.

This will include:

  • To monitor and ensure clinical correspondence is produced and compliant with the Trust quality standards.

  • Manage dictation, ensuring letters are typed, quality checked, stored in the appropriate hospital system and sent out in a timely manner.

  • Managing the Clinical / Medical Team’s filing system.

  • Managing the Clinical / Medical Team work diaries and adjusting plans /schedules as necessary.

  • Maintain the office systems for recording and tracing patient records within the department and assist the Records Department in locating patient record.

  • Minute taking.

  • Ensuring consumable stock levels are adequately maintained in line with service needs

Please see job description/person specification for full details on the role

Person specification

Training & Qualifications

Essential criteria
  • Educated to GCSE standard or equivalent
Desirable criteria
  • CLAIT

Training & Qualifications

Essential criteria
  • NVQ III or equivalent

Training & Qualifications

Essential criteria
  • RSA III or equivalent typing; or RSA II plus relevant secretarial experience
Desirable criteria
  • Has attended a Medical Secretary course

Experience & Knowledge

Essential criteria
  • Knowledge of software programmes including MS Office
Desirable criteria
  • Experience in use of NHS systems and procedures such as HISS/PAS

Planning and organisation skills

Essential criteria
  • Ability to organise and prioritise own workload to meet deadlines

Experience & Knowledge

Essential criteria
  • Experience of dealing with customers/patients
Desirable criteria
  • Exposure to dealing with complaints

Communication and relationship skills

Essential criteria
  • Proven effective team working
Desirable criteria
  • Supervisory experience

Experience & Knowledge

Essential criteria
  • Knowledge of a range of secretarial procedures including diary management
Desirable criteria
  • At least two years working in a large complex organisation

Experience & Knowledge

Essential criteria
  • Understanding of medical terminology

Communication and relationship skills

Essential criteria
  • Effective communication skills

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lindsey Price
Job title
Administrative Manager
Email address
[email protected]
Telephone number
0116 250 2663

If you have problems applying, contact

Address
Paget house, 2 West street
Leicester
Please select region, state or province
LE1 6XP
Telephone
0116 502 7298
Apply online nowAlert me to similar vacancies