Job summary
Employer heading
Medical Secretary
NHS AfC: Band 4
We are actively promoting flexible working options, helping you to manage a work / life balance
Job overview
Part Time 30 Hours to cover maternity leave for 12 months
An exciting opportunity has risen within the Renal, Respiratory, Cardiology & Vascular CMG for a Medical Secretary to support the Respiratory Administration Team at Glenfield Hospital.
The post holder will be experienced at dealing with customers / patients and able to work with accuracy in order to provide high quality secretarial work.
You should be able to work well under pressure and have the ability to prioritise your own workload possessing excellent organisational skills and being able to identify and escalate any problems to the Management Team in a timely manner.
Main duties of the job
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To provide leadership for the clinical facing administration teams, and may undertake day to day supervision of the Medical Administration Team/s, induction and training of the Medical Team Administrators.
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Often being the first point of contact for patients the role is intrinsically linked to the patient journey by supporting the clinical multi-disciplinary team, in line with the UHL Values.
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To provide a full secretarial and administrative support service to the clinical / medical team/s.
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To monitor and ensure clinical correspondence is produced and compliant with the Trust quality standards.
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To provide support and guidance to patients, carers, relatives, company representatives and others making contact with the service.
Working for our organisation
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
Detailed job description and main responsibilities
To provide an administrative and secretarial service to the clinical / medical teams.
This will include:
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To monitor and ensure clinical correspondence is produced and compliant with the Trust quality standards.
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Manage dictation, ensuring letters are typed, quality checked, stored in the appropriate hospital system and sent out in a timely manner.
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Managing the Clinical / Medical Team’s filing system.
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Managing the Clinical / Medical Team work diaries and adjusting plans /schedules as necessary.
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Maintain the office systems for recording and tracing patient records within the department and assist the Records Department in locating patient record.
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Minute taking.
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Ensuring consumable stock levels are adequately maintained in line with service needs
Please see job description/person specification for full details on the role
Person specification
Training & Qualifications
Essential criteria
- Educated to GCSE standard or equivalent
Desirable criteria
- CLAIT
Training & Qualifications
Essential criteria
- NVQ III or equivalent
Training & Qualifications
Essential criteria
- RSA III or equivalent typing; or RSA II plus relevant secretarial experience
Desirable criteria
- Has attended a Medical Secretary course
Experience & Knowledge
Essential criteria
- Knowledge of software programmes including MS Office
Desirable criteria
- Experience in use of NHS systems and procedures such as HISS/PAS
Planning and organisation skills
Essential criteria
- Ability to organise and prioritise own workload to meet deadlines
Experience & Knowledge
Essential criteria
- Experience of dealing with customers/patients
Desirable criteria
- Exposure to dealing with complaints
Communication and relationship skills
Essential criteria
- Proven effective team working
Desirable criteria
- Supervisory experience
Experience & Knowledge
Essential criteria
- Knowledge of a range of secretarial procedures including diary management
Desirable criteria
- At least two years working in a large complex organisation
Experience & Knowledge
Essential criteria
- Understanding of medical terminology
Communication and relationship skills
Essential criteria
- Effective communication skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lindsey Price
- Job title
- Administrative Manager
- Email address
- [email protected]
- Telephone number
- 0116 250 2663
If you have problems applying, contact
- Address
-
Paget house, 2 West street
Leicester
Please select region, state or province
LE1 6XP
- Telephone
- 0116 502 7298
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