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Trosolwg o'r swydd

An exciting opportunity has arisen for a Deputy Admin Manager to  work within Surgical Services (Glenfield Hospital)

Band 4

The post holder is required to provide leadership, direction, and support to the administrative team, whilst developing effective working relationships, efficient practices and maintaining a motivated workforce. As deputy to the administration manager, the post holder further functions as an expert resource and point of contact on all matters relating to administration across Surgical Services including development of local practice and implementation of Trust policy. They ensure administrative staff are compliant with all Trust policy and procedures. The post holder is expected to place patients, relatives, and their careers at the centre of service delivery, providing support and guidance to everyone making contact with the service. The post holder will ensure effective liaison with all internal and external partners and ensure data quality is of the highest standard and ensure targets are met.

Prif ddyletswyddau'r swydd

• Maintaining  and Validating the RTT improvement reports 

• Managing the health roster for the administrative team, working within Trust guidelines,
• In a timely, efficient, and organised manner, providing sufficient cover to all
• Manage staff's annual leave, sickness absence and time owing in accordance with Trust policy.  Develop and implement effective monitoring.
• Effectively manage shorty long-term staff absence ensuring ongoing maintenance of a high-quality administrative service at all times.
• In the resolution of administrative queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Admin Manager in a timely manner.
• Support the Administration Manager in the recruitment and selection in the recruitment and selection in accordance with Trust Policy.
• Support the Administrative Manager in ensuring the service is provided within budget.
• Support CMG management in the investigation and resolution of verbal written complaints within agreed timescales.
• Support the Service/General Manager in management of change processes as required.
• Provide effective leadership and motivation to all administrative staff, creating a positive working environment in which staff are valued and respected.
• Establish and chair regular administrative staff meetings, ensuring staff have a formal route to raise issues and receive Information.

• Waiting List Managemet

• Data Quality Reports

Gweithio i'n sefydliad

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

• We focus on what matters most
• We treat others how we would like to be treated
• We are passionate and creative in our work
• We do what we say we are going to do
• We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)

The detailed job description and main responsibilities are included as an attachment to this advert.