Crynodeb o'r swydd
Teitl cyflogwr
Waiting List Team Leader, Urology
Band 4
We are actively promoting flexible working options, helping you to manage a work / life balance
Trosolwg o'r swydd
We are looking for an enthusiastic individual to join the Urology team as a Team Leader
This role will support the Service Managers with the supervision of waiting list clerical staff daily, undertaking PDR’s and providing training when necessary. To co-ordinate the Team’s workload, making adjustments and reallocating duties to other team members to ensure continuity of service.
The successful candidate will have experience of admin processes within UHL, ideally with experience of HISS, Track It, ERS etc.
Prif ddyletswyddau'r swydd
To provide information on a range of data as required by the in-patient, day case and diagnotics management team and to assist in accurate booking of theatre lists and pre-asessment appointments , ensuring that patients are seen within local and national access targets.
Gweithio i'n sefydliad
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- In conjunction with the Service Manager plan staff rotas to ensure continuity of service taking into account leave cover required.
- To support the Service Manager in the recruitment process.
- To support the Service Manager with the organisation of the booking of all theatre lists by ensuring the appropriate process are being used and clinics fully utilised.
- To ensure that the standards of work for theatre preparation and appointments work are maintained in accordance with Trust and departmental policies and procedures.
- To assist the 18 week and Cancer patient pathway with the aim of identifying blockages and subsequent areas where patient journeys can be streamlined, e.g. bringing patients appointments forward when necessary.
- To ensure next-steps are completed for patients on a Cancer pathway, ensuring that patients are seen within local and national access targets, e.g. arranging outpatient appointments/procedures as required.
- To provide an informative, accurate and courteous telephone enquiry service to health and social professionals.
- Undertake delegated PADR reviews, monitor and recording of absences and leave etc on the appropriate local or Trust system.
- To support the Administration Manager and Service Manager with enquiries and complaints information.
- To monitor the ordering of stationary items through the computerised ordering system and receipting.
- To ensure effective communication and dissemination of information to team by attending regular identified meetings.
- To work with the Administration Manager and Service Manager in the monitoring of performance in line with in-patient / day case performance plans and targets.
Please refer to the job description/person specification for full details on the role.
Manyleb y person
Experience
Meini prawf hanfodol
- Proven understanding of RTT and Cancer targets
- Experience of using hospital IT systems e.g. HISS, Track-It, ERS
- Strong general IT skills - word processing & spreadsheet skills
Meini prawf dymunol
- Experience of supervising staff
Communication skills
Meini prawf hanfodol
- Good communication skills
- Experience of dealing with complaints
Analytical and Judgement skills
Meini prawf hanfodol
- Excellent team player
- Track record of problem-solving skills
- Awareness of Data Quality reports
Planning & Organisation
Meini prawf hanfodol
- Able to organise and prioritise their workload
- Able to use own intiative
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Nicola bakewell
- Teitl y swydd
- Administration Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0116 258 4786
Rhestr swyddi gyda University Hospitals of Leicester NHS Trust yn Gwasanaethau gweinyddol neu bob sector