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Crynodeb o'r swydd

Prif leoliad
Womens & Childrens
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
358-6319696-WOM
Cyflogwr
University Hospitals of Leicester NHS Trust
Math o gyflogwr
NHS
Gwefan
Leicester General Hospital
Tref
Leicester
Cyflog
£22,816 - £24,336 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
08/08/2024 23:59

Teitl cyflogwr

NHS

Maternity Service Coordinator

Band 3

We are actively promoting flexible working options, helping you to manage a work / life balance

Trosolwg o'r swydd

We are looking for an individual to join our Maternity Admin team.  The hours will be full time 37.5 hours per week. You will be based at Leicester General Hospital.

You will be responsible and accountable for Obstetric and scanning clinics and for the provision of Maternity case notes. Administration of outpatient visits from Midwife referral to discharge. To ensure accurate and timely data quality through effective use of the HISS, Patient centre and E3 systems.

To work as part of the team, being totally responsible for the appointments, preparation and smooth administration of all aspects of designated clinics and to provide a high-quality service to both clinicians and patients.

Prif ddyletswyddau'r swydd

  • Provide cover on ante natal clinic / scan reception. Receiving and      directing patients, visitors, and staff in a courteous manner

  • To provide a friendly, courteous, professional, and efficient reception service when dealing with patients, relatives, and colleagues.

  • To answer phone calls in a polite and friendly manner and redirect when necessary to the correct department.

  • To book the attendance and discharge of patients and provide follow-up appointments where necessary. Ensuring the patient is checked in and correctly identified on HISS including checking of patient’s demographic details and making any changes as required.

  • Ensure all patients outcomes are completed at the end of the session as per the Trust / government standard. 

  • To ensure that all clinics are closed down, computerised systems are updated, and further actions taken.

  • To give non-clinical advice, information and guidance to patients, carers and visitors accessing ante natal services

  • Monitor and advise patients of the standard operating procedures regarding the attendance of visitors in the scan room and late arrivals

Gweithio i'n sefydliad

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

  • We focus on what matters most
  • We treat others how we would like to be treated
  • We are passionate and creative in our work
  • We do what we say we are going to do
  • We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • To ensure that complete, accurate and timely appointments are booked and recorded on the computerised systems to the highest quality standards, in accordance with national and trust guidelines.

  • Effective communication with the clinical teams advising of problems or issues arising that may impact on the running of their clinic.

  • Liaise with clinicians, midwives, sonographers, and the wider MDT in identifying the need for, and organising ad hoc sessions.

  • To be responsible for and oversee the management of specialist clinics. 

please see job description/person specification for full details on the role.

Manyleb y person

Commitment to Trust Values and Behaviours

Meini prawf hanfodol
  • Demonstrate behaviours consistent with the Trust’s Values and Behaviours

Training & Qualifications

Meini prawf hanfodol
  • GCSE A-C or equivalent in English
  • Good IT Skills
Meini prawf dymunol
  • HISS system
  • Previous NHS/GP
  • • Experience of working with the general public

Experience

Meini prawf hanfodol
  • Previous clerical experience.
  • Experience in using Microsoft packages

Communication and relationship skills

Meini prawf hanfodol
  • Ability to work as part of a team
  • Sound verbal & written communication.
  • Confidence in communicating with people

Analytical and Judgement skills

Meini prawf hanfodol
  • Ability to organise/ prioritise own workload.
  • Demonstrate ability to work accurately and pay attention to detail
  • • Demonstrate a sound understanding of data protection and patient confidentiality

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Vicky Kilbourne-Orton
Teitl y swydd
Maternity Admin Supervisor
Cyfeiriad ebost
[email protected]
Rhif ffôn
0116 2587642
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg