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Job summary

Main area
Estates and Facilities
Grade
Band 3
Contract
Permanent
Hours
Part time - 28.5 hours per week
Job ref
357-PR-1153-24
Employer
United Lincolnshire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Pilgrim Hospital
Town
Boston
Salary
£24,071 - £25,674 per annum, £18,293 - £19,512 pro rata
Salary period
Yearly
Closing
25/11/2024 23:59

Employer heading

NHS

Housekeeping Supervisor - Band 3

Band 3

We recognise that outstanding care can only be delivered through our people.  We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

  • Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
  • Safety – Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
  • Excellence – Striving to be the best that we can be. Innovating and learning from others.
  • Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
  • Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULTH team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability
  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  •  Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  •  Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Job overview

The post of the Housekeeping Supervisor is to oversee and co-ordinate the provision of an efficient, high quality and cost effective Housekeeping service to all Wards and Departments on site and, where applicable, to off-site locations, under the direction of the Team Leader and Facilities Manager, and to promote excellent standards of team working and Customer Care.

Ensuring that hospital Wards, Clinics and Departments are maintained to the highest standards of hygiene, environmental cleanliness and appearance and leading the Housekeeping team in delivering high quality services to all areas; supporting the delivery of service modernisation and National Initiatives.

 

Post 1 - 28.5  hours a week 

14.30 - 21.00 / 21.30

 

Main duties of the job

You will be seen across the site and will be required to carry out your work so that the standards set and the wide range of services provided support patient care and the needs of other hospital users.

The post holder is expected to treat patients, service users and carers with courtesy, care and compassion at all times, treating each person as an individual by offering a personalised service. Trust staff will adopt behaviours and attitudes which promote, supports and respects privacy and dignity in accordance with the Trust Dignity policies and dignity in care pledges. Staff are expected to challenge poor practice in relation to dignity and treat each other with respect.

 

Working for our organisation

Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

 

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

 

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service

 

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment.  From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

 

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

 

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Detailed job description and main responsibilities

What should you do next? 

Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person specification

Qualifications

Essential criteria
  • Basic Food Hygiene Certificate or equivalent in-house course.
Desirable criteria
  • Supervisory qualification
  • NVQ Level 2, or equivalent, in Cleaning Buildings and Interiors
  • Health and Safety qualifications/training
  • NVQ Level 3 in Customer Care
  • D32/33 Training qualification or similar

Previous Experience

Essential criteria
  • Previous NHS experience or experience of working in a high level customer service environment

Knowledge, Skills & Aptitudes

Essential criteria
  • Literacy, numeracy and comprehension skills sufficient to complete timesheets and monitoring documents, calculate costs of orders, produce memos and short reports, complete Annual Appraisal documentation
  • Able to demonstrate ability to take the lead role of supervising part of an inter-disciplinary team
  • Able to demonstrate the ability to work to deadlines and complete tasks according to objectives and to motivate others to do the same
  • Able to demonstrate the ability to use initiative to resolve problems and to prioritise own workload and that of others
  • Able to demonstrate a high standard of interpersonal skills and the ability to deal with people from all sections of society
Desirable criteria
  • Keyboard/computer skills: no formal qualification is necessary but the ability to produce short text documents and/or enter data onto spread sheets would be an advantage
  • Coaching skills

Specific Requirements

Essential criteria
  • Able to demonstrate a flexible approach to changes in workload/duties/priorities and to motivate others to adopt the same approach
  • Able to demonstrate the ability to react quickly and sensitively to a wide range of differing needs
  • Able to demonstrate previous experience of office systems
  • Able to demonstrate eagerness to embrace change

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tina Harding
Job title
Team Leader
Email address
[email protected]
Telephone number
07385951065
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