Job summary
Employer heading
Health Care Support Worker
Band 2
LCHS Way
We Listen, We Care, We Act, We Improve
We listen: we engage with everyone we work with, we are united, we are always positive
We care: everyone is valued, respected and developed, knowledge and skills are nurtured, success is celebrated
We act: clear goals and right resources, freedom coupled with accountabilty, emphasis on simplicity
We improve: we are creative, resourceful and innovative, integrated and collaboration is the way forward, we're always striving to do better
....Fit for now, fit for the future.
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Job overview
North Lincolnshire Integrated Sexual Health (N-LiSH) services have an opportunity for a healthcare support worker to join their countywide team. This post is based in Scunthorpe but there will be an expectation to support other clinics when service demands require. Travel time and expenses are supported.
The role is varied and requires candidates to be non-judgemental and adhere to strict confidentiality policy. Experience within healthcare including venepuncture skills is desirable but not essential as full training will be provided to the successful candidate.
Main duties of the job
HCSW:
Sets up clinical rooms, chaperones specialist practitioners within clinical examinations and handles and processes samples.
Provides support on an ad hoc basis for reception and central booking line.
Undertakes stock control, ordering of sundries and stock taking duties.
Ensures all infection control policies are met with by ensuring cleaning duties and clinical waste duties are appropriately met.
Will be taught microscopy skills to support in house diagnostic services.
Working for our organisation
Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev
Detailed job description and main responsibilities
The HCSW will used evidence-based practice to help support and deliver a confidential, quality and cost-effective service in support of and under the direction of a registered professional.
They will carry out assigned tasks, appropriate to their role, experience and competence, including direct nursing care and administrative duties as delegated by the nurse in charge and as part of a wider LiSH team.
The HCSW will ensure that patients receive safe, individualised and effective care, accepting delegated responsibility appropriate to the role, experience and competency of the post holder.
Person specification
Essential
Essential criteria
- Good standard of general education Willingness to undertake the skills for health key competences within an agreed time frame Minimum standards of literacy & numeracy
- Customer service skills with experience of dealing with members of the public Can demonstrate attitude and aptitude appropriate to post Ability to relate previous experiences to role
- Computer literacy at basic level. Has insight into need and circumstances of vulnerable people including the need for safeguarding. Willingness to undertake safeguarding supervision and training. Good communication skills , both verbal, written and electronic Ability to forge effective working relationships with both patients ,their relatives and colleagues
- Commitment to work as a an integral part of a multi- disciplinary team Awareness of the effects of poor sexual heath has on the individual, their family and wider community Flexible approach to meet service need including ability to work flexible across a variety of shift patterns Team player with the ability to prioritises own workload in such a way that takes account of patient needs.
- Ability to travel across the county to areas not covered by public transport to meet the needs of the service Awareness of strict confidentiality with sexual health Ability to adapt to changing demands of Sexual Health Service
Desirable criteria
- Ability and willingness to work towards NVQ 2 in a health care or equivalent evidenced working experience
- Experience of working in a caring environment and or a multi- disciplinary team Previous experience delivering care in a community setting or Experience of working in a sexual health environment
- Knowledge of clinical procedures , observations and care Extended clinical skills eg venepuncture , Microscopy
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Elliot Fenton
- Job title
- Clinical Team Lead
- Email address
- [email protected]
- Telephone number
- 07718298526
- Additional information
Paloma Diaz Estevez
Clinical Services Lead
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