Job summary
Employer heading
Nutritional Assistant
2
LCHS Way
We Listen, We Care, We Act, We Improve
We listen: we engage with everyone we work with, we are united, we are always positive
We care: everyone is valued, respected and developed, knowledge and skills are nurtured, success is celebrated
We act: clear goals and right resources, freedom coupled with accountabilty, emphasis on simplicity
We improve: we are creative, resourceful and innovative, integrated and collaboration is the way forward, we're always striving to do better
....Fit for now, fit for the future.
REMEMBER - Please ensure you read all information prior to applying for any job roles. Please note any CV's or covering letters received via email will not be accepted without an online application being completed. Any applications via agency will also not be accepted.
Job overview
To work as an integral part of the Ward Team to ensure patients receive meals and drinks that meet their preferences and needs during their hospital stay.
Main duties of the job
To distribute, collect and analyse menu cards, including assisting patients with completion if necessary and assist in identifying appropriate meal choice to meet the patients’ needs and preferences
• To liaise with nurses, catering staff and dieticians to ensure patient food, nutritional/clinical needs and preferences are identified and met. Offer patients a choice of hot and cold beverages as and when required, a minimum of six times a day
• Ensure a regular supply of fresh water is provided to each patient throughout the day. To ensure a supply of fresh fruit are available to patients and prepare snacks as required
• Serve the patients their choice and portion size of main dish
• Food supplied is adequate in terms of presentation, quantity and quality and inform catering staff where there are problems. Adhere to the Food Handling and Hygiene Regulations at all times
• Liaise with the nurse in charge to identify patients who are not eating sufficiently and ensure completion of food intake and fluid charts
• To oversee the distribution, completion and collection of patient and catering satisfaction surveys at the agreed frequencies. Ensure effective communication take place between housekeeping and ward staff to maintain a seamless service
• When required to support the domestic team;
to undertake a full range of cleaning duties,
Working for our organisation
‘Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev’
Detailed job description and main responsibilities
To distribute, collect and analyse menu cards, including assisting patients with completion if necessary and assist in identifying appropriate meal choice to meet the patients’ needs and preferences
• To liaise with nurses, catering staff and dieticians to ensure patient food, nutritional/clinical needs and preferences are identified and met. Offer patients a choice of hot and cold beverages as and when required, a minimum of six times a day
• Ensure a regular supply of fresh water is provided to each patient throughout the day. To ensure a supply of fresh fruit are available to patients and prepare snacks as required
• Serve the patients their choice and portion size of main dish in an appealing and appetizing way, offering second portions if required. Ensure patients with special needs receive the appropriate food following liaison with the
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dietician or nurse
• Food supplied is adequate in terms of presentation, quantity and quality and inform catering staff where there are problems. Adhere to the Food Handling and Hygiene Regulations at all times
• Inform patients about the Hospital’s Food and Nutrition Policy and the procedure for any ad hoc requests for choosing from the range of food and beverages
• Liaise with the nurse in charge to identify patients who are not eating sufficiently and ensure completion of food intake and fluid charts
• To oversee the distribution, completion and collection of patient and catering satisfaction surveys at the agreed frequencies. Ensure effective communication take place between housekeeping and ward staff to maintain a seamless service
• When required to support the domestic team;
o to undertake a full range of cleaning duties, as per schedule, in a timely manner, ensuring working practices comply with all current policies and procedures relating to Control of Infection. COSHH and Health and Safety
o to undertake scheduled and ad hoc duties relating to environmental cleanliness and/or appearance of the area, such as curtain changing, patient bed cleaning, carpet shampooing etc.
Person specification
Essential
Essential criteria
- Able to demonstrate literacy, numeracy and comprehensions skills sufficient to be able to read and understand written instruction
- Basic Food Hygiene Certificate or willingness to work towards
- Excellent customer care skills • Excellent communication skills
- Be able to demonstrate ability to prioritise tasks
- Experience of working in a team
- Be able to demonstrate use of initiative in problem solving
Desirable criteria
- Previous NHS experience
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lynn Short
- Job title
- Deputy Clinical Team Lead
- Email address
- [email protected]
- Telephone number
- 01427 816542
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