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Job summary

Main area
Oncology
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
357-GR-440-24
Employer
United Lincolnshire Hospitals NHS Trust
Employer type
NHS
Site
Grantham District Hospital
Town
Grantham
Salary
£28,407 - £34,581 per annum, £17,044 -£20,748 pro rata
Salary period
Yearly
Closing
07/07/2024 23:59

Employer heading

United Lincolnshire Hospitals NHS Trust logo

Macmillan Information & Support Facilitator - Band 5

NHS AfC: Band 5

We recognise that outstanding care can only be delivered through our people.  We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

  • Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
  • Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
  • Excellence – Striving to be the best that we can be. Innovating and learning from others.
  • Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
  • Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULHT team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability
  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  •  Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  •  Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Job overview

  • Macmillan Information & Support Facilitator - Band 5
  • Salary £17,044 - £20,748 per annum pro rata
  • Part Time – 22.5 hours per week
  • Permanent
  • Based at Grantham District Hospital

 About the Department

The Macmillan Cancer Support Centre is located within the Outpatients Department of Grantham Hospital. We offer information & support to anyone affected by cancer – patients, families and friends. We also support other health care professionals providing them with resources. We provide Prevention & Awareness Information, Information about Cancer & Treatments, Emotional Support, and Look Good Feel Better, Referrals to Welfare Benefits, Community Nurses, Clinical Nurse Specialists, Hospice at Home and Day Therapy

An opportunity has arisen to work as a Macmillan Information & Support Facilitator managing the Macmillan Information & Support Centre in Grantham & District Hospital providing specialised information & support to ensure accessibility and equality of information for all people affected by cancer living in Lincolnshire.

Main duties of the job

Main duties of the job

·       To ensure provision of information, emotional, practical and financial needs of any individual affected by cancer that attends or is referred to the Macmillan Cancer Information & Support Centre

·       Perform holistic needs assessments, and the development of individual care plans, choosing the most appropriate approach to establishing the individual information and support needs of each service user.

·       Provide individualised information and support (All levels of Macmillan Interventions) to clients face-to-face, written or by phone, in a format appropriate to their needs.

·       To plan and implement a relevant package of information and support, including written/verbal advice and supportive listening. This may include clinical information around diagnosis, treatments options and side effects in both written and verbal formats and may also involve advice on other issues such as benefits & travel.

·       Support the volunteers working in the centre.

Working for our organisation

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

Detailed job description and main responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person specification

Qualifications

Essential criteria
  • HCPC Registered Allied Health Professional or 1st Level Registered Nurse
  • ENB 998 or equivalent teaching certificate
Desirable criteria
  • Post registration education relating to cancer nursing practice.
  • Advanced Communication skills training or a willingness to undertake.

Previous Experience

Essential criteria
  • Minimum of 3 years post registration experience with recent clinical practice
  • Experience of Audit
Desirable criteria
  • Previous experience of working with individuals affected by a cancer diagnosis
  • Previous experience of managing volunteers
  • Experience of providing information & support to patients, HCP’s

Knowledge, Skills & Aptitudes

Essential criteria
  • Knowledge of cancer and its impact on the individual and their families/carers.
  • An understanding of the importance of providing clear accessible information for people affected by a life limiting disease
  • Good computer literacy skills
  • Understanding the roles and skills of the members of the multi-disciplinary team. Ability to work collaboratively with health and social care professionals.
  • Ability to engage with members of the public to provide appropriate and relevant information.
  • Ability to work with emotional resilience, honesty, integrity and empathy toward others.
  • Ability to work unsupervised for long periods of time using a high level of initiative
  • Ability to evidence/demonstrate key values and excellent behaviours in line with the Trust framework.
Desirable criteria
  • Knowledge of Holistic Needs Assessments
  • Knowledge of signposting to appropriate services
  • Understanding of user involvement in developing services
  • A willingness to undertake personal development.
  • Experience of speaking to groups, delivering health promotion

Specific Requirements

Essential criteria
  • Ability to travel across sites
  • Ability to work flexibly to meet the demands of the service
  • Ability to work with constant interruptions from telephone calls and visitors coming into the Centre

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Beverley Flockhart
Job title
Macmillan Information & Support Service Lead
Email address
[email protected]
Telephone number
01522 573799
Additional information

For more information or to arrange an informal visit please contact 

Beverley Flockhart, Macmillan Information & Support Service Lead Nurse on 01522 573799 or email [email protected]

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