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Job summary

Main area
Older Adults
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
274-11040-OA
Employer
Lincolnshire Partnership NHS Foundation Trust
Employer type
NHS
Site
TBC - county wide post
Town
Lincoln
Salary
£50,952 - £57,349 per annum
Salary period
Yearly
Closing
12/08/2024 23:59
Interview date
02/09/2024

Employer heading

Lincolnshire Partnership NHS Foundation Trust logo

Service Manager - Memory Assessment & Management Service

NHS AfC: Band 8a

Job overview

We are looking for an experienced enthusiastic Service Manager to lead our Memory Assessment & Management County Wide Service in Lincolnshire.  This will be a new service supporting the population of Lincolnshire whom are experiencing  problems with their memory and/or other cognitive difficulties such as with language or attention and/or personality/behaviour changes.

 This role will be key to the mobilisation & implementation of the new service.  If you have a passion for service development and an interest in Dementia this role is a great opportunity to be part of an exciting new service.

We are looking for an experienced enthusiastic Service Manager to lead our Memory Assessment & Management County Wide Service in Lincolnshire.  This will be a new service supporting the population of Lincolnshire whom are experiencing  problems with their memory and/or other cognitive difficulties such as with language or attention and/or personality/behaviour changes.

This role will be key to the mobilisation & implementation of the new service.  If you have a passion for service development and an interest in Dementia this role is a great opportunity to be part of an exciting new service.

Please contact Paula Jelly Associate Director of Operations Older People & Frailty at [email protected] or 01522 500690 for more details.   

Main duties of the job

You will have operational responsibility  for operational delivery and performance of the Memory Assessment & Management Service across Lincolnshire. 

 You will line manager the team manager and be the operational point of escalation for the NHS and third sector providers.

 You will work alongside others to ensure quality, people, finance & performance are well managed and led.

You will be responsible for the continued development of the service and the link in with key stakeholders to ensure a system approach is taken to meet the needs of the local population.

You will have operational responsibility  for operational delivery and performance of the Memory Assessment & Management Service across Lincolnshire.  

You will line manager the team manager and be the operational point of escalation for the NHS and third sector providers.

You will work alongside others to ensure quality, people, finance & performance are well managed and led.

You will be responsible for the continued development of the service and the link in with key stakeholders to ensure a system approach is taken to meet the needs of the local population.

The role also supports the Associate Director of Operations and colleagues within the Senior Management Team in providing both strategic and direct operational delivery across Lincolnshire.

Working for our organisation

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family,  Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy lifeVisit beinlincolnshire.com to find out more.

Detailed job description and main responsibilities

To take responsibility for the operational management and leadership of the Memory Assessment & Management Services in Older People & Frailty Division.

To provide leadership that ensures local service development and delivery in designated areas of responsibility reflects national policy, priorities, and best practice.

To lead and assist in the continuous improvement of services through close working relationship with quality improvement and assurance lead in the division.

To contribute to the planning, implementation and monitoring of the Trust and Divisional service plans.

To be responsible for the operational management and leadership of the services within designated area of responsibility.

To be responsible for ensuring that the services within designated area of responsibility deliver high quality, safe and supportive care to service users and their families.

To be responsible for ensuring that all staff operate within mental health legislation.

To be responsible for the management and control of designated budgets ensuring the effective use of finances and staffing resource.

To be responsible for identifying financial pressures, cost improvements and effective use of resources within designated area of responsibility.

To ensure that all staff are aware of policies, procedures and protocols and work within their framework.

To manage HR issues in conjunction with the Team Co-Ordinator’s and HR and take remedial action where necessary.

To manage complex professional/clinical competency and capability issues and take responsibility for implementation of any resultant actions for the individual or service.

To lead on recruitment & retention of staff within designated area of responsibility.

To participate on the Silver or tactical on call rota.

To liaise with stakeholders to continue to develop the service

To liaise with stakeholders to continue to develop the service.

Person specification

Qualifications

Essential criteria
  • Relevant professional qualification
  • Management training or proven ability to manage a team.
  • Evidence of continued professional development at degree level or equivalent experience.
Desirable criteria
  • Education to master’s level (or equivalent) in relevant area
  • Management / leadership qualification
  • Other relevant clinical qualification

Experience

Essential criteria
  • Experience of implementing significant changes in working practices
  • At least two years experience using a range of leadership and management skills in a management role within a multi-disciplinary team.
  • Sound knowledge of current issues in the care of Older People with mental health problems
  • Experience of assessment and casework which meets the needs of people within the older people & frailty function and dementia pathway who require support and treatment in the community and ability to engage a team to implement this in a systematic way.
  • Evidence of a flexible and sensitive approach to care and service provision
  • Working knowledge of all relevant legislation associated with mental health care, including MHA, Community Care Act, CPA and Human Rights Act and Continuing Care and Decision Support Tool processes
  • Working knowledge and understanding of role of Social Care and relationship with health
Desirable criteria
  • Formal research experience
  • Previous service development experience

Special requirements

Essential criteria
  • Ability to travel independently throughout the county without the use of public transport

Skills

Essential criteria
  • Specialist knowledge and application of current best practice in Mental Health
  • Ability to contribute to strategic planning
  • Resolution of conflict/professional/ethical issues
  • Effective leadership skills
  • Planning and decision-making skills
  • Knowledge and application of current mental heath policy and practice
  • Ability to establish professional boundaries and resolve operational issues
  • Audit and research skills
  • Ability to motivate staff and achieve goals through the actions of others
  • Ability to recognise and work through resistance to change
  • Presentation and training skills
  • Ability to maintain effective working relationships and good communication with relevant stakeholders
  • Knowledge and application of effective time management and prioritisation skills
  • Ability to reflect on and critically appraise own performance
  • Information Technology skills and knowledge

Employer certification / accreditation badges

Sunflower Hidden DisabilitiesTimewise-Flex Positive EmployerVeteran AwareApprenticeships logoMenopause Friendly EmployerArmed Forces Covenant (Silver Award)Care quality commission - GoodWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Rainbow badgeStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.AccessAbleStonewall Gold 2022Dying to Work CharterStep into healthCarer Confident -AccomplishedNational Preceptorship for Nursing Quality MarkOne Workforce Lincolnshire ICSPastoral Care Quality Award

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Paula Jelly
Job title
Assoc. Director Operations Older People & Frailty
Email address
[email protected]
Telephone number
01500 500690
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