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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Fixed term: 12 months (Secondment would also be considered)
Hours
  • Part time
  • Flexible working
18.75 hours per week (Monday - Friday)
Job ref
357-LN-671-24-A
Employer
United Lincolnshire Hospitals NHS Trust
Employer type
NHS
Site
Lincoln County Hospital
Town
Lincoln
Salary
£24,071 - £25,674 per annum (£12,035 - £12,837 pro rata part time)
Salary period
Yearly
Closing
03/10/2024 23:59

Employer heading

United Lincolnshire Hospitals NHS Trust logo

Digital Transformation Support Officer Band 3 (Fixed term)

NHS AfC: Band 3

We recognise that outstanding care can only be delivered through our people.  We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

  • Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
  • Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
  • Excellence – Striving to be the best that we can be. Innovating and learning from others.
  • Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
  • Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULHT team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability
  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  •  Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  •  Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Job overview

If you like the idea of making a difference and helping to reshape the way the NHS works then this may be the post for you.

The Digital Transformation Officer will support the Digital transformation team. 

This role will involve:

  • Taking and typing of minutes
  • Organise meetings and workshops
  • Diary management
  • Administrative work such as completing spreadsheets or preparing documentation for meetings  
  • Updating the issues and risk log and supporting with other project documentation

The successful candidate should be highly motivated, have relevant experience and evidence of involvement in implementing change and projects. Good organisation and communication skills are essential. The candidate must be willing and able to travel between all Trust sites.

Main duties of the job

This role will support digital transformation work which is delivering change initiatives such as the EPR and Enabling Technology projects, which involves:

  • Programme/project and department administration support.
  • Administration support for digital delivery.
  • Taking and typing of minutes, agendas and liaising with Chairpersons.
  • Organise meetings and workshops.
  • File and retrieve all programme and project documentation.
  • Updating the issues and risk logs for projects.
  • Stock ordering and ensuring delivery to correct teams.
  • Signposting general digital enquiries

Working for our organisation

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

Detailed job description and main responsibilities

What should you do next?

Have a look at the job description, and if you like what you see, then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person specification

Previous Experience

Essential criteria
  • Working knowledge of using the Microsoft Office suite including Word, Excel, Outlook, PowerPoint.
  • Working knowledge of Email and Internet usage.
  • Experience of agenda preparation and minute taking.
  • Experience of organising meetings and events.
  • Evidence of working within a team
  • Experience of working in a previous administration role.
  • Experience of administrative duties such as photocopying, sending and receiving faxes & processing stationery orders.
  • Experience of maintaining databases.
Desirable criteria
  • Experience of working on providing administration support for projects.
  • Working within an IT environment.
  • Experience of financial administration such as raising orders, invoicing and book keeping.
  • Knowledge and experience of the PRINCE 2 methodology.
  • Experience of using & maintaining a Learning Management System.
  • Experience of working on a help desk.
  • Previous NHS experience in primary or secondary care.
  • Knowledge of strategic developments in ICT within the NHS, particularly the NPfIT.

Qualifications

Essential criteria
  • 4 GCSE Grade C or above to include Maths and English Language or equivalent qualification
  • Trained in NVQ Level 3 Business Administration or equivalent experience
  • ECDL or equivalent experience
  • RSA Level I or equivalent experience
Desirable criteria
  • Pitman or equivalent shorthand qualification to 60wpm
  • PRINCE 2 Foundation project management qualification or equivalent experience
  • RSA Level II or equivalent professional advanced typing/keyboard/word processing qualification

Knowledge/skills/aptitudes

Essential criteria
  • Good inter-personal and communication skills.
  • Ability to work within a team and on own initiative.
  • Good accurate typing/keyboard skills.
  • Attention to detail and accuracy.
  • To ensure confidentiality of client and staff data.
  • Organised methodical approach.
  • Knowledge of Microsoft suite including MS Project, Visio, Word, Excel, Outlook and PowerPoint.
  • Awareness and Knowledge of the dignity in care agenda
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:

Specific Requirements

Essential criteria
  • Flexibility and ability to adapt to rapid change.
  • Willingness and ability to travel between all sites
  • Ability to maintain confidentiality

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kerry Bailey
Job title
Digital Transformation Office Manager
Email address
[email protected]
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