Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Fixed term: 12 months (To potentially become a permanent post)
- Hours
- Full time
- Part time
- Job ref
- 395-RR025-25
- Employer
- NELFT NHS Foundation Trust
- Employer type
- NHS
- Site
- Across BHR clinics
- Town
- BHR
- Salary
- £24,071 - £25,674 per annum plus HCAS pro rata
- Salary period
- Yearly
- Closing
- 16/03/2025 23:59
Employer heading
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Phlebotomy Administrator
Band 3
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
Do you want to be part of an innovative, dynamic organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are
An exciting opportunity has arisen for Band 3 Phlebotomy Administrators to join our NELFT BHR community phlebotomy team. We require staff who can work in our busy fast paced service and enthusiastic individuals to join our team. The successful applicant must be flexible, a good team worker and be able to communicate effectively with patients, carers and other members team.
Main duties of the job
Your responsibilities will include processing urgent and routine referrals for our clinic and domiciliary services, dealing with patient queries on the telephone and providing reception support in our phlebotomy clinics across Barking & Dagenham, Redbridge and Havering.
We currently run phlebotomy clinics in Barking & Dagenham (B&D), Havering and more recently have expanded to the Redbridge area, so now would be an exciting time to join us!
Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High-Cost Area Supplement
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735) pro rata for part time staff.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system
Detailed job description and main responsibilities
NELFT provides award winning community and mental healthcare for over 2 million people. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
We are committed to the delivering the best care for our patients. The successful candidate will share this commitment and demonstrate our Trust values.
Please refer to the job description and specification for further information.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Person specification
Qualifications
Essential criteria
- Educated to NVQ Level 3 or equivalent in a relevant subject or with significant equivalent experience
Skills
Essential criteria
- 1 years administrative experience including the use of Excel and RiO (or similar)
- Excellent communication skills both verbally and written
Desirable criteria
- Experience of processing referrals and working in healthcare
Other
Essential criteria
- To be aware and demonstrate the Trust Values
- A U.K drivers licence and the ability to use a car on a daily basis
Experience
Essential criteria
- Experience in working with GP referrals
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
If you require any additional support during the application process please contact [email protected]. We are happy to make reasonable adjustments to support you throughout the recruitment journey.
Documents to download
Further details / informal visits contact
- Name
- Michelle Page
- Job title
- Phlebotomy Administrator Lead
- Email address
- [email protected]
- Telephone number
- 07704661851
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