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Job summary

Main area
Medicine and Urgent Care
Grade
Band 3
Contract
Fixed term: 12 months (Days and nights - shift work)
Hours
37.5 hours per week (Full Time - Shift Pattern Days and Nights)
Job ref
391-RFL-6400626
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Barnet Hospital
Town
Barnet
Salary
£27,129 - £28,649 per annum pro rata inclusive of HCAS
Salary period
Yearly
Closing
12/07/2024 23:59

Employer heading

NHS

Band 3 Emergency Department & AAU Administrator

Band 3

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free

Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values

 


 

Job overview

We are advertising for one full time position as a Band 3 Emergency Department (ED) & AAU administrator for Barnet Hospital working 37.5 hours a week on a 12 month fixed term contract. The post holder will be expected to work dynamically across both areas of the hot floor in the ED and AAU clinical spaces.

The (ED) and (AAU) administrator(s) are responsible for providing a front-line reception service and administrative function to the hot floor (ED + AAU + AEC + Hot Clinics) and for delivering a high standard of customer care to a wide range of client groups, including the ward’s multi-disciplinary team, patients, relatives and their carers.

The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system, to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait). 

The post-holder must undertake effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care. 

Main duties of the job

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust

 

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust

Person specification

Royal Free World Class Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria
  • NVQ Level 3 or Equivalent

Experience

Essential criteria
  • Experience of working in a public/patient facing role
Desirable criteria
  • Previous work experience in a healthcare setting
  • Experience of working with Cerner, or similar electronic Patient Administration Systems

Skills and aptitudes

Essential criteria
  • Clear and concise verbal and written communication skills
  • Ability to use initiative and problem solve, in a busy clinical environment
  • Typing and data entry skills
  • Good level of computer literacy skills in Microsoft Word, Excel and databases
  • Flexible and adaptable to the changing needs of the service
  • Ability to work within a multidisciplinary team
  • Time management and organisational skills

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Caleb Myles
Job title
Assistant Service Manager - AAU / ED / UTC
Email address
[email protected]
Telephone number
020 8216 5796

If you have problems applying, contact

Address
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
Telephone
01629 702338
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