Crynodeb o'r swydd
- Prif leoliad
- Outpatients
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (2 shift patterns, alternative weeks (if service allows); 0800-1600 & 1000-1800)
- Cyfeirnod y swydd
- 391-RFL-6263542
- Cyflogwr
- Royal Free London NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Barnet Hospital
- Tref
- Barnet
- Cyflog
- £27,129 - £28,649 per annum inclusive of HCAS
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 19/07/2024 23:59
Teitl cyflogwr
![NHS](https://static.trac.jobs/emptype/nhs.gif)
Band 3 Outpatient Front of House Receptionist
Band 3
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Click here to view our video Welcome to the Royal Free
Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values
Trosolwg o'r swydd
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Prif ddyletswyddau'r swydd
We are looking for an Out-patient Front of House Receptionist to support Out-patient department. The successful candidate will be expected to provide a courteous reception service to patients and clinicians, work closely with nursing and medical staff, manage the booking of designated follow up appointments and work effectively as part of the out-patient team.
The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of working in with the public in an administrative position. You will be expected to give excellent customer care in a busy and high pressured working environment, working across multiple out-patient clinic locations. You should also have excellent communication and interpersonal skills and a high attention to detail and accuracy. Working shifts are 8am- 4pm and 10am-6pm - Monday to Friday.
If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in receiving your application.
To find out more about working at the Royal Free please visit our website. Previous applicants need not apply.
Gweithio i'n sefydliad
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Manyleb y person
Royal Free World Class Values
Meini prawf hanfodol
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Meini prawf hanfodol
- Good general education, including GCSE English grade “C” or above, or equivalent
Experience
Meini prawf dymunol
- Significant experience in a role which combines administration and working with the public, preferably in the NHS or similar.
- Knowledge / experience of computer systems
Skills and aptitudes
Meini prawf hanfodol
- Excellent customer care skills, including ability to use judgement, tact & diplomacy
- A high degree of accuracy and attention to detail
- Experience of prioritising own workload in a highly pressured working environment
- Knowledge of patient confidentiality and the Data Protection Act
Meini prawf dymunol
- Ability to successfully manage and resolve difficult situations
- Excellent telephone manner
- Excellent communication skills, both written and spoken
- Effective interpersonal skills, to liaise and negotiate with people/staff at all levels
- Good IT skills, including proficiency in the use of windows based applications
- Excellent organisational skills
- Experience of record keeping
- Experience of using own initiative to help solve a problem or improve a service
- Experience of team working
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Ijeamaka Anyanwu
- Teitl y swydd
- Outpatient Service Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0203 758 2060
- Gwybodaeth i gefnogi eich cais
Name: Fatima Pereira
Job title: Assistant Service Manager
Email address: [email protected]
Os ydych yn cael problemau'n gwneud cais, cysylltwch â
- Cyfeiriad
-
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
- Rhif ffôn
- 01629 702338
Rhestr swyddi gyda Royal Free London NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector