Job vacancy: SystmOne Trainer, NELFT NHS Foundation Trust, Basildon

Job summary

Main area

Informatics

Grade

NHS AfC: Band 5

Contract

Permanent

Hours

Full time
Job share
Flexible working

37.5 hours per week (Monday to Friday - 9am to 5pm)

Job ref

395-CC792-24

Employer: NELFT NHS Foundation Trust
Employer type: NHS
Site: Phoenix House
Town: Basildon
Salary: £29,970 - £36,483 per annum pro rata plus HCAS
Salary period: Yearly
Closing: 11/10/2024 23:59

SystmOne Trainer

NHS AfC: Band 5

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Detailed job description and main responsibilities

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Person specification

Communication and Relationship Skills

Essential criteria

Excellent verbal and written communication skills.
Excellent interpersonal skills, communicates effectively at all levels with a variety of internal and external individuals including clinicians
Ability to engage audiences; creates clear presentations to deliver key concepts to groups with differing requirements and levels of understanding.
Ability to influence and gain commitment from key stakeholders at all levels.
Must be able to provide and receive complex and sensitive information.
A strong “customer service” ethic that puts the customer first
Active listening skills, ability to create a positive learner environment and ensure learner focus.
Confident manner; motivates and inspires others.

Knowledge, Training, & Experience

Essential criteria

Good standard of education to Diploma/ Degree Level or equivalent training/ experience.
Experience of working in the NHS.
Sound understanding of the clinical usage of EPR systems, covering SystmOne.
Experiencing of supporting SystmOne, including basic system administration functions.
Experience of delivering SystmOne Training, including best practice use of systems.
Excellent IT and Microsoft Office skills, including Word, Excel, Powerpoint.

Desirable criteria

At least 2 years’ experience working in an IT training environment.
Sound understanding of the clinical usage of EPR systems, covering of Rio and Orion
Experience of delivering Rio and Orion Training, including best practice use of systems.
Accredited Trainer Certification.
ITIL Foundation Qualification
PRINCE II Foundation Level Certification (or Higher).
Knowledge of Registration Authority Process from creation to implementation and its policies

Planning & Organisational Skills

Essential criteria

Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
Must be able to prioritise own work effectively, remain calm under pressure and be able to direct activities of others, allocating work as necessary.
Adaptability, flexibility and ability to cope with uncertainty and change.
Excellent organisational skills

Physical Skills

Essential criteria

Valid UK Driver’s licence (clean)
Advanced keyboard skills, use of a range of software, high accuracy levels.

Working conditions

Essential criteria

Be able to travel effectively throughout the Trust.
Used to working in a busy environment.

Mental Effort

Essential criteria

Frequent/prolonged periods of concentration required, e.g. when preparing course material/ presenting training, dealing with interruptions to answer queries or resolve issues.

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.

Supporting our Armed Forces

We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Gold Award under the Armed Forces Employer Recognition Scheme. We have supportive policies, guaranteed interview schemes for veterans. reservists and military spouses and give additional leave to our Reservists so that they can attend their annual camp.

Equal opportunities employer

We are committed to equal opportunities and diversity and positively encourage applications from all sections of the community regardless of any protected characteristic.

We are a Disability Confident employer and have made the pledge to commit to employing more people with disabilities. If you require this application in another format i.e. Braille or audio tape please contact the recruitment team on 0300 300 1530 or email [email protected].

Correspondence with us

You are advised to regularly check your emails (including any junk mail/spam folders) for correspondence related to this post.

In the event of a high number of responses to any advert, NELFT reserves the right to close the vacancy early. If you do not hear from us within three weeks of the closing date then please assume you have not been successful on this occasion.