Job summary
Employer heading
Band 3 Podiatry Assistant
Band 3
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
Band 3 Podiatry Assistant - Bedforshire ELFT
full time contract
37.5 hours per week
We are looking for an experienced, enthusiastic and innovative Podiatry Assistant to work within our Specialist Podiatry Service in Bedford Hospital.
Just like you, we are ambitious about what we do. We are continually striving to improve service user care, experience and outcomes.
Bring your dedication and determination here, and you will benefit from the support of an experienced and enthusiastic multi-professional team committed to the delivery of brilliant patient care.
Main duties of the job
This post is primarily set in Bedford hospital.
You will be willing to work in clinic both independently, and as part of a team.
You must have experience of supporting Podiatry staff in a clinical setting.
Ideally you will have experience conducting thorough vascular & neurological assessment of lower limb & foot.
You will support procurement processes with the service to ensure footwear is prescribed; clinical stores & sterile instrumentation stock is maintained.
Each week your role will require supporting our Podiatrists by assisting them in a hospital setting.
You will adhere to service user records policy on our clinical system. Your role will include relevant administration to support any care you provide and to communicate with other health professionals & colleagues.
You will also be required to step in to an administration supporting role to assist colleagues with appointment booking or reception.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Detailed job description and main responsibilities
Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements.
Providing day-to-day operational support and a range of clerical, administrative and
secretarial services to the Podiatry Service in a clinical environment, at the Diabetic Foot
Clinic at Bedford Hospital.
To work in a clinical room, in uniform, in order to be able to assist podiatrists during
patient treatment, by preparing patients, holding patients legs for short periods of time,
passing equipment and processing clinical swabs, bone cultures etc, to assist with patient
care, as directed by a senior clinician.
To be aware and sensitive to distressing sights, smells and conversations and to be able
to assist the Podiatrist in cleaning up bodily fluids following appropriate procedure.
To be the main port of contact for service queries and successfully deal with personal and
telephone queries made by the general public, health care professionals and consultants,
recognising and referring queries, which require the decision of clinicians.
To redirect inappropriate referrals and maintain filing systems in order that queries
regarding such redirections can be answered.
To observe and maintain strict confidentiality at all times.
Ability to work on several different information systems in order to provide clinicians and
other health care workers with clinical information about patients. Responsible for good
note keeping, entering information into patient records and managing staff ledgers.
To provide a quality patient booking service, responding to urgent requests for
appointments in an acute setting. Being responsible for alerting the appropriate managers
when clinics are reaching capacity or insufficiently booked in order to make the best use
of available resources.
Ensure that audit data is captured in line with department guidelines and data is provided
in a timely way. Provide service reports as required.
To support new developments within the department. To be prepared to provide cover for
absent staff in a variety of locations across the county.
Order stationery and other items as required, maintain stock control.
Maintain own professional development and to take part in the appraisal and supervision
process.
Person specification
Education/ Qualification/ Training
Essential criteria
- Awareness of Equal Opportunities – theory and practice
- IT skills, including use of internet, e-mail, word processing.
- Ability to deal appropriately and sensitively in challenging and distressing situations with patients.
Experience
Desirable criteria
- Previous experience of working as a Podiatry Assistant
Knowledge and Skills
Essential criteria
- Effective oral, listening and written communication to encourage patient and carers to adhere to their treatment plans
- To complete on a daily basis essential administrative tasks, particularly in entering appointment outcomes onto the computer and updating patients demographic details
Personal and people development
Essential criteria
- Take responsibility for own personal development and take an active part in learning opportunities. Comply with trust mandatory training needs.
Specific requirements
Essential criteria
- To post holder will be required to undertake moderate repetitive physical effort to control and position the foot and lower limb in order to perform intricate clinical footcare requiring precision hand eye co-ordination over prolonged periods
- Sufficient to perform the duties of the post with any aids and adaptations
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rushmi Kanjee
- Job title
- Podiatry Professional Development Lead
- Email address
- [email protected]
- Telephone number
- 07966271038
- Additional information
Amanda Wildgoose
Podiatry Operational Lead
Tel: 07388 714124
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