Job summary
Employer heading
Team/Personal Administrator
Band 3
Job overview
To provide comprehensive administration and secretarial role supporting an individual who is a trainee Cognitive Behavioural Therapist under the access to work scheme. This scheme enables people with disabilities to be supported to work. The role will include ensuring the safety of the individual in moving around the building as well as the administrative support to enable the individual to complete their clinical work in a busy pressured role.
Main duties of the job
Undertaking word processing/audio, G2
Using RIO (electronic system) to record and retrieve information on service users and recording and reading verbatim information to individual to ensure they have the correct history/details.
· To ensure calendars and emails are reviewed and updated
· Implementing and maintain effective communication systems with individual to ensure information is conveyed in a timely manner, prioritising when needed.
· Ensuring environment is safe and appropriate – chairs and computers in the correct place, supporting individual to move from meeting to meeting, WC and kitchen, attending home visits and meetings external to the team base.
· To support individual in ensuring appearance is appropriate and the general wellbeing of the individual during the working hours,
· Undertake administrative duties – photocopying, sending facsimiles, answering calls, typing, printing information and preparing documents for patients.
- Provide assistance to individual in trouble shooting computer issues.
- Note taking in meetings and therapy sessions which will require postholder to type up and feedback to individual and confirm notes for RIO, GP letters and emails
Working for our organisation
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We’re Kind
- We’re Fair
- We Listen
- We Care
Detailed job description and main responsibilities
Further detailed information relating to the role and responsibilities can be found in the attached supporting documentation
Person specification
NVQ Leval 3 or Equivlent
Essential criteria
- NVQ 3
Microsoft
Essential criteria
- word excel
Typing Letters
Essential criteria
- Typing Letters
Electronic Diary
Essential criteria
- Calendar bookings
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sandie Matos
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 02083019400
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